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9.8

SpotScore

GetResponse - Email Marketing Software

GetResponse Reviews in July 2026: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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Starts from $15.58 / Month when Billed Yearly, also offers free forever plan

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

Are you using GetResponse?

Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terrible

(237)

Spotsaas Editor’s POV

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

  • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

  • User-friendly interface with effective tools for beginners and advanced users alike.

  • Versatile email marketing features including automation workflows, email templates, and landing pages.

  • Integration with APIs and other platforms, enhancing workflow and data synchronization.

  • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

  • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

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Showing 421-430 out of 1543

CT

Cari T

11/30/21

5 out of 5

"Great product and they offer a free trial."

What do you like best about GetResponse? Their customer service rocks! When I hit chat, a live person is assists immediately! What do you dislike about GetResponse? More information explaining how to navigate their features would be helpful What problems is GetResponse solving and how is that benefiting you? Love that it has multiple features to save and send letters out to your contacts

SN

Sergio N

11/29/21

5 out of 5

Getresponse is a Marketer's must have !

Getresponse is perfect tools for my needs. They are EXCELLENT with their support. Totally recommend them.

JC

John Clarke

11/29/21

5 out of 5

you guy are doing real good.

Date of experience: November 30, 2021

V

VG

11/24/21

3 out of 5

Live chat is poor

GetResponse live chat tends to be very slow which is frustrating when you're busy and trying to fix a problem. Possibly the agents are trying to manage several chats at any one time. The agents are not always very competent, and you can end up spending a long time on a chat and getting nowhere.

A

Ann

11/20/21

5 out of 5

Excellent and friendly customer service.

Date of experience: November 21, 2021

AF

Arthur Flores

11/18/21

5 out of 5

Enjoy great service / support

Enjoy great service / support and easy page builder.., Thank You!

NM

Nikki Mitchell

11/15/21

5 out of 5

It is almost all I need

I found it offers all I need, although the website for me is lacking a little, However it might suit others. I just felt it wasn't very useable. Everything else I have no issue with, it is easy to use.

NM

Nikki Mitchell

11/15/21

5 out of 5

It is almost all I need

I found it offers all I need, although the website for me is lacking a little, However it might suit others. I just felt it wasn't very useable. Everything else I have no issue with, it is easy to use.

G

Geoff

11/14/21

1 out of 5

Get Response will delete your data, without notice - even after you’ve been with them for years

Get Response are the most arrogant, untrustworthy company our business has ever dealt with. They absolutely will delete over a decade of data without telling you. Note: we are a fully paid up to date customer… Warning: Do not under any circumstances trust the Get Response team with your data. They suspended our account without notice a month after we paid for the year ahead, and sent an email after doing so saying some bots had signed up to our list and they are suspending our account. ...

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MW

Matthew W

11/07/21

4.2 out of 5

"Get Response Is Not For Small Business"

What do you like best? Get Response is a good mailing list builder and newsletter creator. I send ads to my subscribers every day, and I've found the open rate and click-thru rates are extremely low, but that's likely my fault. What do you dislike? It would be nice if they offered tips or training that was easy to understand. Still, everything they offer is intended for medium to large businesses and marketing pros with college degrees. What problems are you solving with the product? What ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].