GetResponse Reviews in July 2026: User Ratings, Pros & Cons

"I have been trusting Getresponse for years"

What do you like best? It is straightforward to add mailing lists that I have legally acquired through giveaways What do you dislike? I have had some problems with the RSS newsletter editor. What problems are you solving with the product? What benefits have you realized? I have based my website's newsletter on GetResponse

"GetResponse for Mass Emails"

What do you like best? We have found that we get less bounce backs using Get Response than with other email programs What do you dislike? It is sometimes difficult to do all the designs I need What problems are you solving with the product? What benefits have you realized? Reaching more subscribers with our emails is a big benefit. Our advertisers receive a better click rate.

"Great email marketing tool"

What do you like best? Customer service. I had needed to reach out to customer service several times to help me through some setup challenges. Each time they have responded immediately and accurately. What do you dislike? Set up was a little challenging for a nonprofit. Working through a third-party vendor to establish credibility seems counter-intuitive. Recommendations to others considering the product: Take a moment to set up a trial account and play around with the product. What ...

"Great email marketing tool"

What do you like best about GetResponse? Customer service. I had needed to reach out to customer service several times to help me through some setup challenges. Each time they have responded immediately and accurately. What do you dislike about GetResponse? Set up was a little challenging for a nonprofit. Working through a third-party vendor to establish credibility seems counter-intuitive. Recommendations to others considering GetResponse: Take a moment to set up a trial account and play ...

"Excellent Customer Service & Platform"

What do you like best about GetResponse? I like the detailed reporting system that provides me with statistics for every email in my autoresponder. I am also able to add sub-headings that increase my open rates and clicks. What do you dislike about GetResponse? I've yet to run into any major issues except for a billing misunderstanding. The billing department took care of it within 24 hours, so it ended up being a good experience. Recommendations to others considering GetResponse: I ...

"GetResponse for Mass Emails"

What do you like best about GetResponse? We have found that we get less bounce backs using Get Response than with other email programs What do you dislike about GetResponse? It is sometimes difficult to do all the designs I need What problems is GetResponse solving and how is that benefiting you? Reaching more subscribers with our emails is a big benefit. Our advertisers receive a better click rate.

"Pleased With The Service"

What do you like best about GetResponse? I like that Get Response is an all-in-one platform (email marketing, landing page, and conversion funnels) for a decent price. What do you dislike about GetResponse? I dislike the look and flexibility of the landing page creation feature as opposed to other platforms. Recommendations to others considering GetResponse: Get Response is an excellent, budget friendly business marketing system. What problems is GetResponse solving and how is that ...

"User-friendly, analytical and cost-effective tool for engaging with various audiences"

What do you like best about GetResponse? Easily navigable layouts and post-dissemination analysis tools What do you dislike about GetResponse? The designs can be limiting and contact lists are tricky to navigate What problems is GetResponse solving and how is that benefiting you? We have observed an increased engagement via our monthly newsletters and targetted emailers to retail donors. We also receive messages on the information shared.

"Beginner Friendly SoftwareFor your online Marketing"

What do you like best? Getresponse has some of the features when it comes to email automation. I have been using Getresponse for a couple months now after trying out many other services, and very happy with service. What do you dislike? The only feature I will like them to improve upon is the drag and drop builder. When you create a landing page you still have to design one for the mobile view. Would like the system to auto create the initial landing page for mobile view. Recommendations to ...

READ THE TERMS or lose your money

The functionality of the platform is decent. Not gonna comment further on that, because it did what I wanted it to do. Until my account was terminated that is.I made the mistake of not carefully reading the Terms and Conditions. My newsletters touched a topic they blacklisted in their terms.Getresponse waited a couple of days after I upgraded from a free trial to a one year plan to terminate my account. As per the terms I will not be given a refund.