GetResponse Reviews in August 2026: User Ratings, Pros & Cons

"Great Features, Poor functionality"

What do you like best about GetResponse? I like the landing page editing and email software in one, and I like the spam checker. What do you dislike about GetResponse? The design process is really glitchy, the containers are hard to manipulate and the content inside containers will sometimes not behave. It's not reliable. What problems is GetResponse solving and how is that benefiting you? We needed an email platform and a landing page builder.

"Good way to keep in touch with your audience"

What do you like best about GetResponse? The ability to send out emails to a large list of people. What do you dislike about GetResponse? I felt like the open and click through rates were not as high as I wanted them to be. This definitely could have been partly my fault with the way I approached my list, but I think the rates could have been higher. What problems is GetResponse solving and how is that benefiting you? I've learned a lot about email marketing in the past few years and ...

"It's been okay."

What do you like best about GetResponse? I like the ease of uploading or importing email contacts. What do you dislike about GetResponse? I don't like the fact that while I'm creating newsletters, the functionality often goes in and out. Fonts don't update, etc. Recommendations to others considering GetResponse: If you need a place to store email addresses and a way to communicate often with your customers, this is the right software. If you need a complete CRM, consider something more ...

"Making Campaigning work for us "

What do you like best about GetResponse? We like that Get Response helps us by keeping our company safe from blacklisiting when doing campaigning blast emails. What do you dislike about GetResponse? The reports are difficult to manipulate sometimes. But when we run into issues we email chat or call service for directions. Recommendations to others considering GetResponse: I reviewed many companies before selecting GetResponse for our business. They offered the best price for the our ...

"Pretty good, but could use some improvements"

What do you like best about GetResponse? I like the form builder a lot - it is very easy to use, and creates great looking forms quickly. It is also very easy to integrate the forms with your email list, etc. I also love some of the list features, like the new feature that lets your newsletter go out at the time it is most likely to be opened - great addition! It is also awesome to be able to send something to multiple lists at once - a very useful option that other systems I have used ...

"Like it but wish it had more options geared towards nonprofits"

What do you like best about GetResponse? I like the pre-made templates and having someone do the design work for me. What do you dislike about GetResponse? Not much geared towards nonprofits, more about selling things and deals etc. Also have had some issues with adjusting some of the templates. What problems is GetResponse solving and how is that benefiting you? We use this to send out newsletters to our followers and sometimes thank yous that are more eye pleasing.

"Great features, but missing some things I really want."

What do you like best about GetResponse? I haven't had any problem with Get Response, but I would like to be able to tag people based on actions they've taken, and I can't do that with Get Response. That's why I'd like to switch to Convert Kit. I do like that I can view my email on the mobile viewer before sending it out. What do you dislike about GetResponse? The fact that I can't tag subscribers based on how I want to segment them. I also don't like that each subscriber counts multiple ...

"Getresponse is an ESP that has lifted my email program off the ground"

What do you like best about GetResponse? The platform has very nice UI, and I like that there is a mobile app that I can use to track my newsletters. I like having someone to live chat with when I have questions, too. What do you dislike about GetResponse? I wish that there was more detailed reporting. There isn't much visibility into how many times a user opened or clicked, or which ISPs are delivering. Recommendations to others considering GetResponse: The support team is very helpful, so ...

"Review GR"

What do you like best about GetResponse? Ease of use and the feedback I get knowing how my correspondence is received. What do you dislike about GetResponse? No issues that I find displeasing that I can think of. Recommendations to others considering GetResponse: Yes What problems is GetResponse solving and how is that benefiting you? Online marketing

"Hamilton County ESC review of Get Response"

What do you like best about GetResponse? I like the ability to use the Get Response template or the HTML template as well as the analytic section that lets you know how the response to our eblast was. What do you dislike about GetResponse? I don't like the issue with the program adding an extra bullet. A lot of our recipients use Outlook and this seems to be an issue I am always working to fix when I should not have to spend the time. What problems is GetResponse solving and how is that ...