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9.8

SpotScore

GetResponse - Email Marketing Software

GetResponse Reviews in August 2026: User Ratings, Pros & Cons

Streamline your email marketing and see results.

4.2

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Starts from $15.58 / Month when Billed Yearly, also offers free forever plan

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GetResponse Reviews & Ratings

4.2

Very Good

Based on 1306 ratings & 1543 reviews

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Rating Distribution

Excellent

(765)

Very Good

(466)

Good

(49)

Poor

(26)

Terrible

(237)

Spotsaas Editor’s POV

GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly interface, powerful marketing automation tools, and a wide array of features such as drag-and-drop landing page builders, customizable email templates, and API integrations, ...Read more

GetResponse pros and cons

  • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

  • User-friendly interface with effective tools for beginners and advanced users alike.

  • Versatile email marketing features including automation workflows, email templates, and landing pages.

  • Integration with APIs and other platforms, enhancing workflow and data synchronization.

  • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

  • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

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Showing 1411-1420 out of 1543

BS

Belinda S

01/20/16

5 out of 5

"Great Value "

What do you like best about GetResponse? I like the comprehensive selection of email tools such as the autoresponder and landing pages as well as the pricing that allows small businesses to be competitive even when their budgets are small. What do you dislike about GetResponse? That in the smallest package only one landing page is available. Recommendations to others considering GetResponse: If budget is a constraining factor, then we believe that GetResponse is the best program. The tiered ...

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AV

Abraham V

01/20/16

5 out of 5

"Great Customer Service!"

What do you like best about GetResponse? I like that they have 24/7 Customer Service and usually can resolve the problem in the first conversation. I also like how quickly I can get my campaigns out. What do you dislike about GetResponse? Their wysiwyg program is can be not as responsive I would like. While the customer service is usually great, they do have some policies that they could improve on. That could be frustrating at times. So much so, I do think about leaving at times. But I ...

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AB

Alexandria B

01/20/16

5 out of 5

"great customer service"

What do you like best about GetResponse? I'm very happy with how helpful the staff is, I am not a techie so really appreciate how they help me out every time! What do you dislike about GetResponse? nothing I can think of as I've been very happy with the service Recommendations to others considering GetResponse: You can't go wrong with GetResponse they never let me down! What problems is GetResponse solving and how is that benefiting you? This great service helps me keep in touch with my ...

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BH

Brian H

01/20/16

5 out of 5

"My well-researched move from AWeber"

What do you like best about GetResponse? I love the functionality and features while maintaining a flexibility that anyone can master. What do you dislike about GetResponse? Customer support was a little slow but, other than that, I had no negative issues. Recommendations to others considering GetResponse: GetResponse allows you to transfer from other major services without requiring subscribers to opt in a second time. Pay very close attention to the instructions though. What problems is ...

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JD

Joan D

01/20/16

5 out of 5

"Effortless and easy perfect for a busy mom prenuer"

What do you like best about GetResponse? I love sending emails!! And they look sleek and professional What do you dislike about GetResponse? I used the lead/capture page add on for a while and it didn't look as good as expected What problems is GetResponse solving and how is that benefiting you? I love giving value to people to help them unfold their highest potential I've realized the sending emails is a great way to connect with people

AU

Anonymous User

01/20/16

4 out of 5

"Very happy with Getresponse"

What do you like best about GetResponse? The fact that they allow single opt in. I also like the predestined templates nave been able to create some nice looking mailers by modifying their templates. Also LOVE that they have very helpful live phone support with shirt wait times What do you dislike about GetResponse? We have had an issue with getting a plug in to integrate with Get Response. What problems is GetResponse solving and how is that benefiting you? We get a substantial sales boost ...

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AA

Alexandra A. P

01/20/16

3.5 out of 5

"Email Marketing"

What do you like best about GetResponse? I like that they are constantly improving the platform. What do you dislike about GetResponse? I was told that when an email bounce it automatically came off the list .. but I don't see that. The bounce rate seems to be much higher at times. I also dislike that some features like center a form is missing from their new forms app. What problems is GetResponse solving and how is that benefiting you? helping people in online marketing understand funnels ...

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AU

Anonymous User

01/20/16

4 out of 5

"Very visual and simple to use."

What do you like best about GetResponse? I really like the calendar view of the autoresponder messages that are scheduled. I'm a very visual person and this helps a lot! I also like the customer support chat feature. I can save so much time on overcoming hurdles via a quick chat with a customer support rep. It's also cool that they've added the webinar feature so I don't have to go paying for another solution. This one is already built right into my existing email workflow. What do you ...

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AU

Anonymous User

01/20/16

4 out of 5

"Easy to use. "

What do you like best about GetResponse? Professional looking templates. Easy to navigate. What do you dislike about GetResponse? Impossible to have customers sign back up to our list after accidental unsubscribes. What problems is GetResponse solving and how is that benefiting you? In today's business climate having professional emails is key. Getresponse is affordable and professional.

AU

Anonymous User

01/20/16

4 out of 5

"Satisfied with GetResponse"

What do you like best about GetResponse? Easy message editing and segmented list selection What do you dislike about GetResponse? I sometimes get confused as to what features are accessed where. The "flow" and terms are not consistent with other autoresponder services I use (Aweber). Recommendations to others considering GetResponse: Take the time to learn all the components and functions. Watch the training webinars. What problems is GetResponse solving and how is that benefiting ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].