GetResponse Reviews in July 2026: User Ratings, Pros & Cons

Professional Rip off company

Professional Rip off company I have not used my account for a year and was charged for another full year on subscription automatically, I contacted them to begging the refund process the same day they charged me, but unfortunately, they reply by: "We do not issue refunds, even if you decide to cancel immediately after your credit card is charged for the new billing period" Who does that? - Scam companies or - Companies that are dying or struggling and try to RIP OFF as many people as ...

Great Support Team!

Great Support Team! I like how helpful their customer support team is. They quickly respond to my queries.

"GetResponse is an Effective and very Extensive Platform."

What do you like best about GetResponse? Highly stable list and subscriber management program. GetResponse dynamic content functions are excellent. Effective Emails campaigns testing product. Cloud AB Testing and the Image library is perfect. Nice marketing and engagement system with free Version. What do you dislike about GetResponse? GetResponse is very easy and straightforward platform and the best content management product which offers various training options to the new users and the ...

"My review of get response"

What do you like best about GetResponse? The software was very user-friendly, and I was able to set up my email chain fairly quickly. I like how you could use special codes to automatically select the person's first name. What do you dislike about GetResponse? $19 a month was a little expensive for me since I was just starting out in the marketing world. If you are unestablished marketer and can afford the $19 a month I would say go for it. What problems is GetResponse solving and how is ...

No refunds, no phone number, no good

I changed to this company from Mailchimp, who restricted my account because two emails out of 1600 bounced back. Firstly, I have an email address of my own on the list, to be sure they are being sent. Also I have two people that I know personally. Neither I nor them got every newsletter I sent out. That is not my main complaint though. A month ago, I cancelled the subscription, then yesterday I find they have charged the monthly fee again. There is no phone number, which I am sure is ...

BUYER BEWARE OF BAD GETRESPONSE!

I tried the email "free" service but it was extremely limited, not allowing my email campaign to be executed properly. I then upgraded based on the many capabilities advertised on GETRESPONSE website, but soon found out the email test could not be received successfully. When I tried to contact customer service that was advertised as "24/7" availability, no phone number was available!! I tried chat several times but each person was not able to provide a clear, consistent solution to the ...

"Small Business Email Marketing Solution"

What do you like best about GetResponse? GetResponse has the ability to create various segmented email lists from opt-in sources and send marketing materials to the various lists. You can also set-up drip content to be sent based on an opt-in. I also liked the WYSIWYG editor for creating content. What do you dislike about GetResponse? While I think it is a great email marketing solution, I think there are better landing page and website builder alternatives. Some other areas of improvement ...

"Very easy tool to reach masses"

What do you like best about GetResponse? It is a straightforward tool, and there is not much that you need to learn; everything is self-explanatory. I like that I can make lists of people I want to reach and then later also see the data about who I reached. That gives me an option to plan my action further. What do you dislike about GetResponse? When I create the list, and there is a certain amount of e-mails, then by re-using the names on other lists, it will duplicate the number of ...

"multiple income stream"

What do you like best about GetResponse? The easy-to-use, autoresponder to send emails. What do you dislike about GetResponse? Not able to afford the whole system yet. What problems is GetResponse solving and how is that benefiting you? I can advertise constantly without being present all the time.

This is very easy to setup and use

This is very easy to setup and use. I have been using this service for almost 2 years. One thing I do wish was that it was lower cost, as the bigger my list becomes the more expensive it gets.