GetResponse Reviews in July 2026: User Ratings, Pros & Cons

It's terrible!

I have problems with the modules and I can't work with my e-commerce! I wrote e-mails, talked twice with customer care and also had contact with live chat. They managed me but still nobody solved the problems and nobody called me! I can't believe it. :-( Silvio

Get Response Rocks!

Get Response Rocks! I LOVE Get Response for many reasons: 1. It’s easy to use 2. There is so much training on how to use the features (videos, guides, etc) 3. The customer service team is really responsive, professional and friendly 4. Get Response conveys that they want to help me be successful. An example of this is the 3 and 6 month challenge they’re running on how to build your list 5. The pricing is reasonable. 6. They have some great functionality that other CMS don’t (e.g. the ...

I am very disappointed - the worst e-mail system ever

Every time problems with payment that caused dely in e-mailing. Very conservative company. The whole system is very hard to operate for new user. Very very bad!

Great value for money

Great platform that allows me to perform and manage all my online marketing activities in one place. They have a powerful landing page creator fully integrated with email marketing and forms. Love the user experience and cool email and squeeze page templates.

"my review of getResponse "

What do you like best about GetResponse? lots of software plugin companies talk to getResponse What do you dislike about GetResponse? The interface is confusing at times, on how to start campaigns, ets. Recommendations to others considering GetResponse: free webinar platform testing What problems is GetResponse solving and how is that benefiting you? learning how to set up autoresponders and it hard to learn. interface is hard to learn

"Easy to use, love the chat support"

What do you like best about GetResponse? The chat support is what keeps me here. While the product is relatively easy to use, every time I have had a question I have been able to get someone to help me solve my confusion within a relatively short time frame via the online chat support. What do you dislike about GetResponse? I have several different campaigns and I get a bit confused as to how they have all of that organized. I also have found incorporating a landing page or capture page to ...

"GetResponse Has Helped Grow Two of My Businesses! Thank You!"

What do you like best about GetResponse? The best things about GetResponse is the ease of use to create emails and have them broadcast to my subscribers. What do you dislike about GetResponse? Some of the ways that GetResponse has setup the list sorting can be a little confusing at first. Recommendations to others considering GetResponse: GetResponse is a great platform to use, very well rounded and gives many options to mail your existing list, grow your list, and provide other benefits to ...

"Great product"

What do you like best about GetResponse? Easy enough for anyone on my team to use and still able to do even the more complex lower level editing that I like to be able to do. What do you dislike about GetResponse? Mobile app is a bit limited and seems to forget my credentials. What problems is GetResponse solving and how is that benefiting you? Needed a reliable email marketing solution that could give me the benefits of drip campaigns, scheduled emails, immediate emails and multiple lists ...

"Get Response Really Works!"

What do you like best about GetResponse? Get Response is a really good CRM. It makes managing my e-mails and newsletters pretty easy. The ability to preview what my newsletters will look like via mobile is AWESOME! I love the analytics features. I find their training and FAQs very valuable. I also find the Customer Service team to be really helpful. What do you dislike about GetResponse? My suggestions are 1) to find a way to automatically copy a person from one campaign to another (e.g. if ...

"Very easy to use and Chat support is the best"

What do you like best about GetResponse? I am not the most internet savvy person, however with chat support any questions I have they are always pleasant to deal with. And they are very patient with me. What do you dislike about GetResponse? Its not too much I dislike about the service. It does with its suppose to do. What problems is GetResponse solving and how is that benefiting you? I am helping people become real estate investors.