GetResponse Reviews in July 2026: User Ratings, Pros & Cons

It makes me and my customers smile from ear to ear!

PROS: I love how GR would let me interact with my clients in a swift manner. I love its Time Travel functionality. It makes sure all my messages were sent regardless of where I am in the world. I like the option of sending it at the most convenient time for my clients to open and read it. It's a functionality that works like magic. I like how I can easily migrate my autoresponders and templates to members of my team without re-creating wheels.

I liked the email services, until my active users were deleted, and they tried to blame me.

I liked the email services, but the compliance team are aggressive technocrats who relentless deny any responsibility, spewing tech jargon to their customers to deflect blame - and they will delete your lists. They claim to not remove active emails, but they deleted whole lists - one with a lot of email opens. They just don't know what they are doing when it comes to compliance for American companies. It's a difficult process and customers should be given an opportunity to correct lists. ...

"Great CMS!"

What do you like best about GetResponse? Very easy to navigate and craft custom emails. What do you dislike about GetResponse? Clunky design, poor customer service overall. What problems is GetResponse solving and how is that benefiting you? Email marketing, improving CTR.

"Best tool for email marketing"

What do you like best about GetResponse? Templates are definitely differential. You don't have to worry about html and all that stuff. What do you dislike about GetResponse? A little bit expensive, but worth it.... Recommendations to others considering GetResponse: There are so many tools to use inside GetResponse that it can be a little overwhelming. I'd recommend having more tutorials. What problems is GetResponse solving and how is that benefiting you? Getting e-mail out, email teasers, ...

"GetResponse email marketing"

What do you like best about GetResponse? That i can Create personalized newsletters for everyone on my list instead of generic emails to drive sales What do you dislike about GetResponse? The templates are a little less fun than other programs, but that can be overcome What problems is GetResponse solving and how is that benefiting you? As a online marketing company, Getresponse really helps to organize and get out the marketing material and statistics that would take me days to do on my own.

"Good feature set"

What do you like best about GetResponse? I like the mix of features relative to the cost. Otherwise I have found I need to use more than one software. What do you dislike about GetResponse? There is still some improvement in the user interface that would help, but some of the product is still in beta. What problems is GetResponse solving and how is that benefiting you? Email marketing and Landing pages

Professional deliverability and great features

PROS: I was searching for a system that will help me to keep my contact lists. I found the GetResponse and I can clearly say that this platform meets all my needs. I don’t sell any product I just run a couple of websites and all I need is to maintain my email list. I don’t even need to run subscribers across many different segments based on their actions and purchases. GR offers helpful features, value and most important great deliverability.

Great tool for managing your contact lists

PROS: Get Response is great CRM tool that offers helpful features. I love the landing pages and creating forms features, they are easy to use. I love the ability to turn-off the opt-in verification so I can transfer the list to Get Response without the need to email my subscribers so they can “click here” to transfer them onto my list. The process is done once and there is no need to do it over again.

"Good Software, but a bit of a learning curve."

What do you like best about GetResponse? I love the drag and drop building technology and the ease of uploading my photos and content into the form. It makes it easy to build for a client and allow them to fill in the sections they need! Easy throwing together a promo email from their already completed templates makes lives so much easier. What do you dislike about GetResponse? Adjusting the size of photos, and their positioning in GetResponse is clumsy and takes a while. You have a lot of ...

We can share our ideas and reach thousands of people

PROS: Whenever I face some issues I can contact the Get response team on their 24/7 live chat. With only one click I’m offered a help in a matter of seconds. The platform provides us with great features for creating our Newsletters. We can choose from their templates, or we can even create our own newsletter template. There are many helpful, easy to use and drag-and-drop features.