8.4
Spot Score
Gainsight PX Reviews in June 2026: User Ratings, Pros & Cons
Empower your product business for success.
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Starts from $500 / User / Month, also offers free forever plan
Gainsight PX Reviews & Ratings
Spotsaas Editor’s POV
Gainsight PX has received commendations for its transformative impact on how users interact with customers, providing detailed insights at both the Account and User levels. Users appreciate the ease of viewing usage data and creating engaging in-app communications. The tool's ability to scale training efforts and drive adoption has been highlighted as a key ...Read more
Gainsight PX pros and cons
Provides valuable insights into user behavior and product usage, allowing for informed decision-making.
Easy to set up and use, with intuitive features that don't require technical expertise.
Excellent customer engagement capabilities, including in-app communication and training.
Empowers non-technical users to create and launch engagements without relying on development resources.
Some users find certain features and customizations complex and overwhelming, especially without adequate support.
Limited availability of apps and connectors in the Marketplace may restrict access to advanced functionalities for customization and expansion.
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Showing 131-140 out of 240
KM
Keith M
03/30/22
"Great platform that provides you better insight with your customers"
What do you like best about Gainsight PX? The ability to bring in data from our SaaS platform and analyze how a customer is utilizing the product. What do you dislike about Gainsight PX?
AU
Anonymous User
01/28/22
"GainsightPX- easier jargon please!"
What do you like best about Gainsight PX? That gainsight is a very effective tool to monitor the entire app's performance. Plus it has this cool feature that lets you make custom announcements to users when plugged in.
MH
Micaela H
01/18/22
"Good Product, Needs an Admin"
What do you like best about Gainsight PX? It's very simple for users to engage with data once the product has been properly configured. I think there is a lot of potential for companies that decide to use Gainsight to understand their customers' product usage better.
MH
Micaela H
01/18/22
"Good Product, Needs an Admin"
What do you like best about Gainsight PX? It's very simple for users to engage with data once the product has been properly configured. I think there is a lot of potential for companies that decide to use Gainsight to understand their customers' product usage better.
AU
Anonymous User
12/27/21
"Great tool to monitor user journeys troughout your product, together with overall usage."
What do you like best about Gainsight PX? Easy creation of dashboards per customer & deep dive into the feature usage of users. Application of filters works well to only get the info you need.
AU
Anonymous User
12/06/21
"Excellent Customer Sentiment Evaluation Tool"
What do you like best about Gainsight PX? The ability to gain insight into customer satsifaction and ultimately retention. There are several easy to consume metrics and analytics around understanding custom sentiment.
SP
Susan P
12/02/21
"Great way to learn more about your users!"
What do you like best about Gainsight PX? I love that I can quickly pull a listing of who my users are and see what they are doing in our software. Great filter options to find exactly what I need. Great reports.
SP
Susan P
12/02/21
"Great way to learn more about your users!"
What do you like best about Gainsight PX? I love that I can quickly pull a listing of who my users are and see what they are doing in our software. Great filter options to find exactly what I need. Great reports.
AU
Anonymous User
11/09/21
"GainSight Project Management Products"
What do you like best about Gainsight PX? Proactive Project Controls, Risk Monitoring, Resource Capacity Planning, Visualization of tasks and activities as part of the Work management planning, Issue tracking
AU
Anonymous User
11/09/21
"Gainsight PX"
What do you like best about Gainsight PX? Great analytics tool and platform - powerful insights Enabled us to grow business
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].