Fuze Reviews in June 2026: User Ratings, Pros & Cons
Connect anywhere with easy VoIP setup.
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Starts from $15 / User / Month
Fuze Reviews & Ratings
Spotsaas Editor’s POV
Fuze emerges as a versatile communication tool, admired for its seamless remote collaboration capabilities. Users appreciate its smooth transition to remote work, particularly during the pandemic. The platform garners praise for its audio and video quality, making it a go-to choice for meetings and team interactions. Additionally, the ability to schedule ...Read more
Fuze pros and cons
Facilitates remote communication with HD audio and video calls.
User-friendly platform for internal and external calls, screen sharing, and large group meetings.
Seamless transition to work-from-home setup with efficient collaboration tools.
All-in-one solution for instant messaging, calling, and quick chats, providing a unified communication experience.
Connectivity issues and slow response times for contact updates.
Software updates causing occasional performance issues and inconveniences.
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Showing 121-130 out of 201
C
Cameron
03/21/19
Great and easy to use phone system
Great and easy to use phone system! Easy to use menus and simple configuration. I would recommend Fuze.
D
Dawn
03/21/19
Fuze Support Team
The support team has a very good response time. They work with you to get the issue resolved. What I love the best is, they will follow-up with you before closing an incident.
S
Sing
03/21/19
Fuze quality and service
in term of the physical phone itself is decent and functioning as it should just like any other vendor, however, when it comes to Web Portal or sign on into the Fuze Desktop or Web Portal with SSO, this seems to be intermittently working even Fuze tech couldn't really isolate the issue. From the quality of service perspective, it's great.
K
Kainer
03/21/19
Fuze is a great VoiP solution as it's…
Fuze is a great VoiP solution as it's able to meet our business requirements to connect our users internally as well as our external customers. It was a little rocky at the start (calls dropping), but the Fuze technical support team was able to get us back on track. The product is everything we need to be and we are definitely satisfied.
P
Phil
03/21/19
Great company
Great team to work with. Great customer support. Easy easy
JF
Jennifer F
01/14/19
User-Friendly, Easy Workplace Communication
What do you like best? I enjoy how easy it is to open the software, make calls and communicate with both internal coworkers and outside vendors. What do you dislike? I do miss having a physical phone on my desk that I can pick up and hang up, rather than just the headset. Recommendations to others considering the product: None! What problems are you solving with the product? What benefits have you realized? We are saving money on physical phones and space as well. ...
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NS
Nick S
01/03/19
Review of Fuze
What do you like best? The list of things I like about Fuze is a short one. For one, I'm fond of our company's use of this in opposition to me purchasing my own international plan and expending it later. The UI is fairly simple to use, and set up was quick and easy. The mobile app is okay, and is better than nothing. What do you dislike? Fuze is wildly unreliable in terms of its main purpose: making phone calls. On a personal basis, I can say that more than 50% of my calls are ...
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M
Mark
01/03/19
Good Demo but No Follow-up
I was encouraged by the demo we saw on the SMS and surveys but we never saw a quote that was promised before the end of the month. I have missed my opportunity to get this in the 2019 budget.
W
Wendy
12/26/18
This product has been just great and exactly as promised
This product has been just great. I have been involved with getting started, shipping all phones, setup and support. From day 1, just great. Once I got all setup, my 80+ users had no trouble at all getting voice mail setup. Biggest problem they have are passwords to the portal - can't remember anything!! But that is my problem, not a Fuze problem. And you have 3 ways to use the phone and my users use all 3. 10% of my staff does not use a physical phone anymore because the app and the ...
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J
Jana
12/20/18
I love the product!
I love the product and I love the support! But Billing questions go unanswered and unresolved despite repeated prompting.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].