9.3
Spot Score
Freshsales Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process with Freshsales.
Add to compare
Starts from $9 / user / month when yearly, also offers free forever plan
Freshsales Reviews & Ratings
Spotsaas Editor’s POV
Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the bank. Praised across industries for its intuitive interface and seamless onboarding process, users consistently highlight how easy it is to manage customer data and track ...Read more
Freshsales pros and cons
Customer support responds quickly and provides dedicated onboarding assistance.
Centralizes customer data and interaction history in one CRM platform.
Interface works for users across varying technical skill levels.
Customizable features and automation options reduce manual workflow steps.
System lags and delays occur in report generation and real-time data updates.
Web form automation and graphical reporting have feature gaps.
Filter results
Sort by :
Showing 531-533 out of 533
A
Anonymous
12/22/16
Very Good
What do you like best? Ease of use and the ability to track right from the user's activity on the website and all the way through the key touch points inside our application is very valuable for our AEs. This helps us to use a single system instead of relying on many tools to understand the context. Focusing on the lead enrichment and lead scoring right from the initial release gives the confidence that this product will make the life of our AEs simple; letting them focus on spending ...
Read more
A
Anonymous
12/09/16
Best CRM for under $100/user...or $60...or $30...or $15.
What do you like best? I have demoed numerous CRMs. They all seem to be developed with idea of having as many features and steps as possible. Freshsales is a breath of fresh air for anyone that does not have 100 hours to configure endless rules and add ons just to get up and running. We required a crm that integrated with gmail, integrated with Freshchat (another great product, had a built in phone (no worries about another phone app's API working, had open and click notifications (again, ...
Read more
A
Anonymous
12/09/16
If I wanted to build a CRM from sratch, FreshSales would be they way I would build it.
What do you like best? FreshSales is really simple to use but packs some punches. We have tried many other CRMs but the interface was not engaging and we would have to flip flop to get the big picture. New users are up in running in 30 minutes. No complicating training. The email tracking and accessible to notes from the lead screens simplify our sales process. FreshSales do listen to the customer and is constantly improving the software based on customer's feedback. There is also an app. ...
Read more
Free vendor scorecard
Evaluate Freshsales objectively with the CRM software scorecard
A weighted CRM software vendor scorecard to score Freshsales against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].