8.2
SpotScore
FreshLime Reviews in July 2026: User Ratings, Pros & Cons
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FreshLime Reviews & Ratings
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Spotsaas Editor’s POV
FreshLime works best for small service businesses that need review management and customer outreach in one platform. Before shortlisting, verify that the chat and text features integrate with your existing phone system—FreshLime doesn't replace your primary communication tools, it layers on top. Check whether the analytics dashboard shows the specific metrics you ...Read more
FreshLime pros and cons
Excellent customer service with highly supportive and responsive representatives who assist with setup and ongoing needs.
Simplifies the process of collecting and automating reviews, increasing customer engagement and business visibility.
Effective communication tools (e.g., ChatBot and texting) help businesses reach out to current and past customers.
User-friendly and convenient for small businesses to manage online presence and gather more reviews.
Some reviews lacked details on dislikes or potential areas for improvement, limiting clarity on areas that could benefit from enhancement.
No recurring feedback indicated specific drawbacks, which might suggest a lack of wider user sampling or consistent issues to address.
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Showing 1-10 out of 20
JA
joey a
03/09/21
"Amazing company to work with."
What do you like best about FreshLime? They make it easy to work with them. Great Comunication, and they make sure to get the job done right. Just a couple phone calls to gather information about the company and then they did all the hard work. Made starting up our company so much easier!
JA
joey a
03/09/21
"Amazing company to work with."
What do you like best about FreshLime? They make it easy to work with them. Great Comunication, and they make sure to get the job done right. Just a couple phone calls to gather information about the company and then they did all the hard work. Made starting up our company so much easier!
AU
Anonymous User
03/08/21
"Freshlime has been a great partner for growth"
What do you like best about FreshLime? Great customer service and assistance that offers a variety of helpful tools. What do you dislike about FreshLime?
AU
Anonymous User
03/08/21
"Freshlime has been a great partner for growth"
What do you like best about FreshLime? Great customer service and assistance that offers a variety of helpful tools. What do you dislike about FreshLime?
CH
Charlene H
03/03/21
"New customer i received help with marketing piece."
What do you like best about FreshLime? The customer service was the best. Carlie is great with helping us out. What do you dislike about FreshLime?
CH
Charlene H
03/03/21
"New customer i received help with marketing piece."
What do you like best about FreshLime? The customer service was the best. Carlie is great with helping us out. What do you dislike about FreshLime?
MF
michelle f
03/02/21
"I LOVE FRESHLIME"
What do you like best about FreshLime? The ease of which my customers can leave a rating on my Google Business and Facebook pages. I have seen a marked increase in calls since engaging Freshlime.
MF
michelle f
03/02/21
"I LOVE FRESHLIME"
What do you like best about FreshLime? The ease of which my customers can leave a rating on my Google Business and Facebook pages. I have seen a marked increase in calls since engaging Freshlime.
BA
Belmont A
03/01/21
"Amazing service! Best customer care in the industry."
What do you like best about FreshLime? FreshLime is extremely caring and responsive. They want their customers to exceed. What do you dislike about FreshLime?
EM
Elizabeth M
03/01/21
"Great for small businesses!"
What do you like best about FreshLime? FreshLime is an easy and convenient way for our technicians to get the word out about our business and to gain more reviews! We really love how the representatives give reports on how our business is doing with Google searches. All representatives of FreshLime are always extremely helpful of any problems we might have or questions we might need help with! I first began working with Cameron who was very helpful in setting our account up and then I have ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].