Pinned by SpotsaasGuest User· asked about 5 weeks ago
Can freshdesk integrate with social media?
we get a lot of customer inquiries through social media. does freshdesk allow us to manage those?
8 Upvotes1 answer
1 Answer
Product Marketing
Yes, Freshdesk includes social media integration, allowing you to manage customer inquiries from platforms like Twitter and Facebook directly within the software. This can help you streamline your support and ensure no inquiries slip through the cracks.
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