Pinned by SpotsaasGuest User· asked about 4 months ago
Can freshdesk integrate with social media?
we get a lot of customer inquiries through social media. does freshdesk allow us to manage those?
8 Upvotes1 answer
1 Answer
Product Researcher
Yes, Freshdesk includes social media integration, allowing you to manage customer inquiries from platforms like Twitter and Facebook directly within the software. This helps you simplify your support and confirm no inquiries are missed.
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