9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
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Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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VU
Verified User in Architecture & Planning
05/29/26
What do you like best about FreshBooks?intruitive clean user interface and simplicity.Review collected by and hosted on G2.com.What do you dislike about FreshBooks?It is easy to use. Not enough controls over data, or difficult to get specific data easily. No automated reporting. No project numbers. Seems to need a number of workarounds for some basic accounting and project management tasks.Review collected by and hosted on G2.com.
VU
Verified User in Consulting
05/28/26
What do you like best about FreshBooks?Accounting features are incredibly organic.Review collected by and hosted on G2.com.What do you dislike about FreshBooks?I really can't say! Everything works just as promised.Review collected by and hosted on G2.com.
VU
Verified User in Research
05/15/26
What do you like best about FreshBooks?I enjoy the ease of timekeeping and creating invoicesReview collected by and hosted on G2.com.What do you dislike about FreshBooks?Nagging me to use products I can't use. Plus this field.Review collected by and hosted on G2.com.
RW
Randal W.
05/14/26
What do you like best about FreshBooks?Freshbooks is a great platform if you are starting a business, for a solopreuneur or if you want basic billing.The interface is easy to use, easy to setup recurring billing and easy to get paid.It does something that some competitors do not do: It has a client portal so clients can find all pending invoices or previous invoices.It will also auto-charge credit cards for recurring payments.The costs are reasonable and it's easy to get started.Review ...
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VU
Verified User in Accounting
05/14/26
What do you like best about FreshBooks?It can be used by SME's and individual businesses to generate invoices, tracking receipts and maintaining their accounting records with minimal accounting knowledge.Review collected by and hosted on G2.com.What do you dislike about FreshBooks?It's not scalable as the businesses evolves as it can't handle complex accounting transactions.Review collected by and hosted on G2.com.
VU
Verified User in Airlines/Aviation
05/04/26
What do you like best about FreshBooks?The recurring invoice function. Good functionality throughout and easily customizable to client requirements. There should be an option to send more automated payment reminders - government and corporates tend to take longer to process payment - well past 30 daysReview collected by and hosted on G2.com.What do you dislike about FreshBooks?The Help search responds with too many answers to wade through. AI should help generate much better responses to ...
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KD
Kate D.
04/28/26
What do you like best about FreshBooks?It was a good alternative to Quickbooks and allowed clients to access their books remotely.Review collected by and hosted on G2.com.What do you dislike about FreshBooks?It's not as robust as Quickbooks Desktop or Online.Review collected by and hosted on G2.com.
HD
Harsh D.
04/28/26
What do you like best about FreshBooks?I can easily add bank entries directly into the system, which saves a lot of manual time. I also have quick access to all the reports, and they’re clear and easy to understand.Review collected by and hosted on G2.com.What do you dislike about FreshBooks?I like everything about FreshBooks. It’s very easy to use, and I don’t have any dislikes.Review collected by and hosted on G2.com.
SF
Shannon F.
04/23/26
What do you like best about FreshBooks?clearly laid out line items and automatic recurring paymentsReview collected by and hosted on G2.com.What do you dislike about FreshBooks?expenses mis importing or issues with edits to invoices not taking right awayReview collected by and hosted on G2.com.
UM
Urvish M.
04/22/26
What do you like best about FreshBooks?FreshBooks is straightforward and I mostly use it for invoicing, expense tracking and project tracking. The interface feels clean and easy to navigate and I haven’t run into anything confusing. I’ve connected it with Zapier and google Drive to mange my files and automate small updates, which keeps things moving without much effort. The mobile app is also really helpful when I’m away from my desk or outside of work.Review collected by and hosted on ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].