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Freightos - Freight Management Software

Freightos Reviews in September 2026: User Ratings, Pros & Cons

Streamlining global trade, one click at a time.

4.57

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Starts from $40

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Freightos Reviews & Ratings

4.57

Excellent

Based on 679 ratings & 759 reviews

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Rating Distribution

Excellent

(655)

Very Good

(35)

Good

(8)

Poor

(3)

Terrible

(58)

Spotsaas Editor’s POV

Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more

Freightos pros and cons

  • Transparent and easy to use platform for shipping logistics.

  • Outstanding communication and honest pricing, ensuring customer satisfaction.

  • Excellent customer service with fast delivery and regular updates.

  • Intuitive interface and simple process make it easy for both new and experienced users.

  • Inconsistent delivery times, with some shipments arriving later than promised.

  • Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.

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Showing 11-20 out of 759

K

Kelli

10/17/25

5 out of 5

Easy platform to use

Easy platform to use. Carrier was great and made it all very simple. Used for shipment from China and would definitely use again.

D

d.r.piercybigpond.com

09/28/25

5 out of 5

Great communication and keep me…

Great communication and keep me informed on all processes. Help to find a process that suited me.

R

readystancegmail.com

09/27/25

5 out of 5

Exceeded expectations

Exceeded expectations.Easy quote process and all steps of shipment moved like clockwork.

I

Irma

09/10/25

5 out of 5

Booking from China to Canada

Freightos is a very user friendly website for quotes & booking. I would like to see them go one step further by improving....what documentation is required & who is responsible for each. i.e. customer provides packing list & commercial invoice. Supplier is responsible for Cert. Of Origin, Freight Forwarder is responsible for emanifest & Bill of Lading.

J

jmjnortongmail.com

08/18/25

5 out of 5

Simplified the shipping process

Simplified the shipping process and kept all documents etc in one place would highly recommend

D

David

08/15/25

5 out of 5

Booking experience was smooth

Booking experience was smooth, platform is simple and easy to use. Will be using again!

S

steve

08/08/25

5 out of 5

easy to use and a great service

easy to use and a great service. awesome combination.

SE

Swaaraj Enterprises

06/30/25

5 out of 5

It's very easy to understand.

The experience is good

J

Javier

05/24/25

5 out of 5

A great experience

A great experience. Hiring through Freightos is extremely easy and intuitive. It is very simple, fast and reliable to compare prices and services. They also offer great flexibility and multiple options to formalize the contract depending on the desired service. We will definitely use this platform again for future imports.

WG

WAYNE GRANT

05/21/25

5 out of 5

Great to deal with great communication…

Great to deal with great communication and price fast shipment left LA on Saturday and at my door in Australia Wednesday morning and with updates from courier can not fault them

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].