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9.5

SpotScore

Formstack - Online Form Builder Software

Formstack Reviews in September 2026: User Ratings, Pros & Cons

Streamline your data capture with Formstack.

4.54

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Formstack Reviews & Ratings

4.54

Excellent

Based on 283 ratings & 290 reviews

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Rating Distribution

Excellent

(220)

Very Good

(56)

Good

(8)

Poor

(2)

Terrible

(4)

Spotsaas Editor’s POV

Formstack Forms stands out as a versatile and powerful tool for streamlining data collection processes. Users across various industries appreciate its user-friendly interface that simplifies form creation and integrates seamlessly with daily workflows. The ability to create custom themes, utilize conditional logic, and facilitate diverse data collection needs are ...Read more

Formstack pros and cons

  • Centralizes data collection across departments and reduces time spent on manual information gathering.

  • Form creation process is direct and works for both technical and non-technical users.

  • Conditional logic and customizable themes improve data accuracy and the respondent experience.

  • Customer support resolves issues quickly and is consistently rated positively.

  • Complex conditional rules and advanced features require time to learn.

  • Per-user pricing increases costs quickly, limiting how broadly certain features get adopted.

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Showing 31-40 out of 290

MH

Michael H

03/17/20

5 out of 5

Formstack proves crucial to our business by providing consumer feedback and insights.

What do you like best? I enjoy the API capability. We use formstack forms embedded in our websites. What do you dislike? We have had some issues in the past with integration sync with third-party apps. What problems are you solving with the product? What benefits have you realized? We use formstack for product registration, warranty, and support inquiries.

AW

Aimee W

03/12/20

3.5 out of 5

Powerful tool in a small package

What do you like best? I like the settings for adding logic/conditions to form elements. Makes for a very powerful tool for managing QA tasks. What do you dislike? I wish we could make links clickable. Right now we have to highlight a URL and right-click "Visit" to open a linked URL from the form. It causes productivity issues. Recommendations to others considering the product: If you are looking for a form builder that offers a lot of great conditional logic options this ...

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AI

Administrator in Accounting

03/12/20

4 out of 5

Well designed program

What do you like best? Its easy to use, is easily presentable, and even with my very little expertise in web integration I was able to set it up in my website to collect data I needed. What do you dislike? There is a limited amount of visual creativity as far as the back grounds go. It's difficult to set apart from other similar tools for this reason. What problems are you solving with the product? What benefits have you realized? I used it for basic data gathering. ...

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BM

Brit M

03/12/20

4 out of 5

Have been using Formstack for Approvals on all Job Changes.

What do you like best? I like that the administrator has a good overall view of status on forms. Also the forms are easily customizable. What do you dislike? Think there could be better tutorials while starting Formstack. What problems are you solving with the product? What benefits have you realized? Instead of notifying several departments once a form is complete, we can easily automate this and have certain tokens sent out to each department after form is complete.

UI

User in Staffing and Recruiting

03/12/20

4.5 out of 5

Good experience but there are still some details I think they can work for.

What do you like best? it is easy to use and is very complete. What do you dislike? When I have a problem there is no one you can contact immediately, is really hard to contact a human being. What problems are you solving with the product? What benefits have you realized? We are collecting data in a more organized way.

CU

Caleb U

03/12/20

5 out of 5

Formstack's feature set gives us a lot of capabilities

What do you like best? Formstack's logic rules, and integrations are really rich and allow power users to create powerful workflows with customer or employee submitted data. Advanced workflow approvals have been a key feature for us to implement customer setup procedures across a large and geographically spread out organization. I also appreciate the speed and stability of Formstack's product. Everything is autosaved, and performance even when working on a large and complex form is very ...

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QN

Quan N

03/11/20

5 out of 5

Formstack is simple yet complex.

What do you like best? It's simple to use, but has a lot of functionality that makes it easy for a non-developer to use. What do you dislike? I can't really think of anything I disliked about Formstack. Recommendations to others considering the product: The support team is responsive to your questions. It is easy to use but still complex enough to do almost any kind of form. What problems are you solving with the product? What benefits have you realized? I was ...

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AT

Alyssa T

03/10/20

5 out of 5

Formstack has been a game changer for our company!

What do you like best? Ease of creating forms, the way formstack stores results of forms What do you dislike? Formstack has been a great tool to improve communications and processes within our company. What problems are you solving with the product? What benefits have you realized? Tracking information in one consistent place

AI

Administrator in Research

03/08/20

5 out of 5

Proffessional Form

What do you like best? Online registration, easy access, safe date. What do you dislike? Grammar fixed or spelling mistakes automatically What problems are you solving with the product? What benefits have you realized? registration for the repeat customers. It better if the form stack doesn't ask the repeat customers to register again. It should safe his information, and when the customer is going to fill his information again, it sends a message saying:( you already ...

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JB

Jocelyn B

03/06/20

5 out of 5

Love creating forms!

What do you like best? Adding different elements is user friendly What do you dislike? I wish it had more elements like matrix. What problems are you solving with the product? What benefits have you realized? Problems solved- Standardization Benefits- clean, unified documents

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].