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9.5

SpotScore

Formstack - Online Form Builder Software

Formstack Reviews in September 2026: User Ratings, Pros & Cons

Streamline your data capture with Formstack.

4.54

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Formstack Reviews & Ratings

4.54

Excellent

Based on 283 ratings & 290 reviews

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Rating Distribution

Excellent

(220)

Very Good

(56)

Good

(8)

Poor

(2)

Terrible

(4)

Spotsaas Editor’s POV

Formstack Forms stands out as a versatile and powerful tool for streamlining data collection processes. Users across various industries appreciate its user-friendly interface that simplifies form creation and integrates seamlessly with daily workflows. The ability to create custom themes, utilize conditional logic, and facilitate diverse data collection needs are ...Read more

Formstack pros and cons

  • Centralizes data collection across departments and reduces time spent on manual information gathering.

  • Form creation process is direct and works for both technical and non-technical users.

  • Conditional logic and customizable themes improve data accuracy and the respondent experience.

  • Customer support resolves issues quickly and is consistently rated positively.

  • Complex conditional rules and advanced features require time to learn.

  • Per-user pricing increases costs quickly, limiting how broadly certain features get adopted.

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Showing 21-30 out of 290

AI

Administrator in Information Technology and Services

07/29/20

5 out of 5

Easy To Use

What do you like best? Easy to use. Works right of the box with no issues at all. What do you dislike? Kinda hard to understand in the beginning. Recommendations to others considering the product: Won't disappoint. What problems are you solving with the product? What benefits have you realized? Use it for our lead forms on websites.

KA

Kate A

05/15/20

4 out of 5

Good Software for Online Forms

What do you like best? The best part of using Formstack was that we were able to make changes as needed, through our uses of the forms we would realize we needed to add a question or have the form be dynamic depending n the answers people gave. When a question came up we would have our developer go in and make the changes for us, it helped us get forms tailored for the customers we were reaching. What do you dislike? When the Formstack forms were filled out online and submitted to ...

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RK

Rajeev K

04/23/20

4.5 out of 5

Versatility and shapes open to every platform

What do you like best? Formstack helps you to make fast and simple use of conditional logic. It also helps the customer interface seem super friendly after finishing an intake and only asks for the details they have to provide. Instead of confusing them with options which do not appeal to everyone. A big advantage for the App! What do you dislike? In the era of ubiquitous SaaS options, Formstack begins spreading out with all these functionalities and partnerships that everybody ...

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AI

Administrator in Education Management

03/22/20

4.5 out of 5

Simple, Intuitive, Efficient

What do you like best? Formstack has made our surveys, applications, and reports extremely easy to build and share via our website, Mailchimp emails, and in presentations. What do you dislike? Uploads require additional tabs to open or downloads to your computer, rather than showing the image in the forms. What problems are you solving with the product? What benefits have you realized? FS has made it easy for us to take in applications; search for submissions from certain ...

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KT

Kim T

03/20/20

5 out of 5

Work based learning at the high school level

What do you like best? The ability to create forms each school year. What do you dislike? I do not have issues that I am concerned about. You do have to use Formstack on a regular basis in order to keep up with changes. Recommendations to others considering the product: Formstack has a great tech team. If I have any questions or concerns at all, they are very quick to answer and help. Their tech support is a tremendous help. What problems are you solving with the ...

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UI

User in Non-Profit Organization Management

03/18/20

5 out of 5

Formstack is easy to use and has saved me a lot of time !

What do you like best? That you can edit the data, run reports and changes things easily. What do you dislike? i dont have any dislike , i have not encountered any at the time . Recommendations to others considering the product: If you have data you need sorted tracked and analyzed and need an easy to use system that can export and help you manage the data formstack is great. What problems are you solving with the product? What benefits have you realized? Tracking ...

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AI

Administrator in Management Consulting

03/18/20

5 out of 5

It was a great service

What do you like best? I liked the support was efficient, and the forms were easy to build. What do you dislike? that it costed too much (for what I needed.) Recommendations to others considering the product: To shop around and make sure it's what you want before setting it up. What problems are you solving with the product? What benefits have you realized? very nice web forms that look professional.

WP

William P

03/18/20

5 out of 5

Great for Small Businesses and Nonprofits

What do you like best? Great for quickly building responsive contact, event registration and grant application forms that include conditional logic if needed. Formstack offers many integrations including with Google Sheets allowing for real time spreadsheet updates and and collaboration. Formstack also integrates with Stripe, Paypal and other popular platforms to create registration and donation forms for collecting payments. What do you dislike? The price of the platform may be a ...

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UI

User in Legal Services

03/17/20

4.5 out of 5

Great tool for greating conditional forms for QA

What do you like best? My favorite feature is the conditional logic I can apply to build forms. It makes for a powerful QA tool and helps improve our efficiency when QA'ing a site. What do you dislike? I really dislike that HTML links aren't clickable. It might be a limitation due to our account. Recommendations to others considering the product: This is a great tool for building comprehensive forms. What problems are you solving with the product? What benefits have you ...

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AC

Amy C

03/17/20

5 out of 5

We LOVE Formstack! It has met so many of our needs - with members/customers and internal processes!

What do you like best? Formstack is a multi-purpose form building tool! Anything you can think of to use a "form" for -- it can be built with Formstack - from registration forms to surveys -- it is a one-stop, all-inclusive tool. And -- the integrations are OUTSTANDING! It has helped out organization in more ways than we imagined. What do you dislike? Because of the power and all the options available -- the learning curve for SOME PEOPLE to add logic or detailed rules for ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].