Formstack Reviews in June 2026: User Ratings, Pros & Cons

Tool works great; would like telephone support

What do you like best? The interface is super easy to use. You really don't have much prior experience building forms to use the tool. It's easy to integrate into the web platform. What do you dislike? I don't like not having telephone support. I don't like having an account rep, or at least a specific person to call on when I'm having trouble. Recommendations to others considering the product: Tool is great. Be savvy enough to not need tech support. What problems are you ...

Formstack is a top tier data collection solution

What do you like best? The ease of creating multiple forms that serve a variety of different purposes. What do you dislike? It's not the best tablet data collection solution at industry shows. As far as i know there is not a offline tablet mode. What problems are you solving with the product? What benefits have you realized? We use the program for lead generation, RSVP, and other B@B data collection. The reporting features are second to none.

Formstack has changed the way our school operates

What do you like best? I like how you can build forms that walk people through the process of registration. I like the integration with other tools like Paypal, and Freshbooks. What do you dislike? The lack of support and ability to talk through ideas and ways to use the tool. There is never anyone that I can talk to about our goals, about our hopes, and our needs. I can search through the FAQ's and sort out most problems, but I have very extensive forms and ways that we want to use ...

Efficiency of Company Processes

What do you like best? Where do I start? First, the fact that Formstack has streamlined our information gathering from the employee population. Our HR department has been able to eliminate paper and PDF forms printed, scanned, emailed, or faxed. The simple email delivery and database collection of information has made our department's efficiency rise and missing forms decrease. What do you dislike? We were unable to use our own company email for the return emails and notifications. ...

We love formstack!

What do you like best? The app and easy-to-use dashboard. The customer service is great as well. What do you dislike? You can't edit forms via the app. The iPad app could use a few more options too. Recommendations to others considering the product: Use the trial and you'll find out you love it. What problems are you solving with the product? What benefits have you realized? Creative Requests, volunteer applications, and event sign ups

Formstack Saves Time

What do you like best? Design tools which rapidly decrease developer cost and useful integrations. What do you dislike? Some issues with enabling email integrations but not their fault because of understandable spam management issues. What problems are you solving with the product? What benefits have you realized? Sales, surveys, events. Rapidly reduced form design and deployment time.

formstack is a great tool but tends to only work correctly on google chrome. it also freezes a lot.

What do you like best? The form creation and logic tools are top of the line. we use these forms daily in our business What do you dislike? the loading times and only being able to use chrome What problems are you solving with the product? What benefits have you realized? we collect information using these surveys from our customers. without this tool we would not be able to offer the best service to our customers

Everything you need!

What do you like best? Very simple to put together, easy to share - multiple confirmation emails with logic! What do you dislike? TBT 90's. The design on the back-end is great ... the front end could use an update Recommendations to others considering the product: Front end style, custom pdf export (ex: being able to include/exclude fields that you want on an export What problems are you solving with the product? What benefits have you realized? We mange multiple associations ...

Chief Financial Officer

What do you like best? The user friendliness of the application. It's extremely easy to create forms and add wrokflows. What do you dislike? The lack of true workflow features, in particular the inability to send a form back to the submitter for amendment-currently you can only reject a form, Recommendations to others considering the product: Please , please add the ability to "send back" a formstack and make it a true workflow product What problems are you solving with the ...

Satisfactory for our needs

What do you like best? It is easy to use and great for multiple users. What do you dislike? Limited on design layout of page. Having to stick to columns makes me rearrange things. Recommendations to others considering the product: If a user creates a form they should be able to share it without going through the admin. What problems are you solving with the product? What benefits have you realized? There are many users that have different reasons. Mine is effectively more ...