FormAssembly Reviews in September 2026: User Ratings, Pros & Cons

Awesome product, even better service

What do you like best? Awesome product, even better service. I’m very impressed with everything so far. What do you dislike? I wish the new theme too was available. What problems are you solving with the product? What benefits have you realized? Easily Create forms for our use cases.

FormAssembly: Magic with a Submit Button

What do you like best? FormAssembly combines all of the usability of a drag-and-drop editor with the flexibility of custom development, to create forms that are tailored to your needs and incredibly powerful in their functionality. We use FormAssembly forms for just about everything, from our application process, to contact management, to post-event surveys. Because it allows you both to pull and push data to Salesforce seamlessly, it provides a quick tool for automating complex ...

A game-changer in back office efficiency!

What do you like best? The connection to Salesforce is flawless and the form has continued to work over the last 2 years through updates to both systems, without issue. It provides a great initial impression to perspective clients that we are technologically savvy and serious about our onboarding process. What do you dislike? At the time that I had signed up (early 2016?), they only offered live chat customer service, which took some getting used to. Especially since I was still ...

Lots to learn, but lots of tutorials available.

What do you like best? That there were tutorials available for me to teach myself. What do you dislike? That I did not learn right away that form assembly could 'pull' fields from Salesforce instead of having me create fields that would later need to be mapped to Salesforce fields. I think if our consultant had told me this first - and had me wait to start building forms until he had built the fields/tables in Salesforce, it would have been less work. What problems are you ...

Form Assembly has made our lead review process easier to test.

What do you like best? I love how easy it is to integrate with HubSpot and Salesforce - our lead flow data is coming in cleaner than ever. What do you dislike? I don't like actually building the forms - it could be more clear with logic. Recommendations to others considering the product: I would recommend making sure you're integrating it with your entire marketing stack when able to. It has been integral in fueling our marketing program with instant data, ensuring that our ...

Best choice We Ever made

What do you like best? I was struggling with the Cloud Pages of Marketing Cloud. Then I came across FormAssembly. Which made my work so much easier to complete. I love: * How easy it is to add form questions. * The Prefill connectors are simple and straightforward What do you dislike? I wish there were more Video tutorial and Webinars. I wish there were more chat support available. There have been a lot of time I needed help right away and there wasn't a support person ...

Pay once, benefit time after time

What do you like best? I love the quality of the Salesforce integration, error handling, the online support documentation available and also the humans prepared to answer questions! The best thing is that when you create a business case to get FormAssembly set up the first time, you've paid your costs, and every form thereafter doesn't cost you a penny more. What do you dislike? The interface for building links between Salesforce and the forms can be a bit confusing, but only ...