8.6
Spot Score
Effortlessly control and support computers remotely.
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FixMe.IT stands out as a top choice for remote support, praised for its ease of use and cost-effectiveness. Users appreciate the seamless setup for team collaboration and remote assistance, enabling efficient technical support both internally and externally. The product's ability to offer unattended access, multiple monitor support, and responsive performance ...Read more
Cost and time efficient for remote technical support, saving time and money.
Easy to use and install, with both remote and local capabilities.
Multiple monitor support enhances user experience.
Reliable connection with low lag.
Richness of features and customizations can be complex for newcomers without adequate support.
Limited selection in the Marketplace for advanced functionalities and additional apps/connectors.
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WF
William F
01/04/17
Remote Support / Remote Access - Affordable and All In One Place
What do you like best? Fixme.it has all of the features you expect from a high-end remote support tool. It supports remote printing, remote file sharing, remote desktop control, in-session reboots, and feature customization beyond that. All of this is offered at a paltry $30 per month per "Admin" user. Most competitors charge double or more for the same features. What do you dislike? The only thing I cannot like about Fixme.it is the lack of Mac support. Recommendations to ...
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AM
Alexander Michael T
08/24/16
Best Entry level Windows remote connection tool for support.
What do you like best? Most competitive price while offering different subscription periods. Reputable software vendor for sensitive purposes such as remote desktop control. Easy to instruct novice users on how to accept connection by going to the website fixme.it Expert/Admin app is lightweight. What do you dislike? Although improving, getting the client app to pass security protection scans can be troubling. For browsers or clients that are too infected or damaged this tool will ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
