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Fivestars - Loyalty Management Software

Fivestars Reviews in September 2026: User Ratings, Pros & Cons

Giving loyalty a new meaning.

4.87

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Fivestars offers custom pricing plan

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Fivestars Reviews & Ratings

4.87

Excellent

Based on 2619 ratings & 2621 reviews

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Rating Distribution

Excellent

(2387)

Very Good

(171)

Good

(32)

Poor

(17)

Terrible

(14)

Spotsaas Editor’s POV

Fivestars provides a highly customizable loyalty solution with unique features like challenge-based marketing. However, it may require technical expertise to fully leverage its capabilities, and some users may find the analytics features lacking.Read more

Fivestars pros and cons

  • Customizable loyalty solutions

  • Self-service support

  • Challenge-based marketing

  • SEO optimized landing pages

  • May require technical expertise

  • Limited analytics features

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Showing 2611-2620 out of 2621

AI

Administrator in Computer Software

03/19/19

4.5 out of 5

Fivestars was very easy to use and implement

What do you like best? The software and loyalty process was very easy with five stars, we utilize their system and services with select hospitality clients What do you dislike? Was a bit pricier than competing services but the customer support was very good Recommendations to others considering the product: Very easy to use and setup, customer service has been excellent thus far What problems are you solving with the product? What benefits have you realized? We are finding ...

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UI

User in Utilities

03/18/19

4 out of 5

Good

What do you like best? good to have lot of discount options user friendly What do you dislike? not many stores are associatede currently What problems are you solving with the product? What benefits have you realized? not any business problem specifically. Benefits are its user friendly and deals are good

IC

Internal Consultant in Health, Wellness and Fitness

03/18/19

4.5 out of 5

Fivestar App

What do you like best? I can easily see all of my awards for each store , and list/keep track of each customers rewards.It shows maps as well so that you can easily see the businesses surrounding yours too. The app automatically shows you what deals are in the users area, which is very eye catching. What do you dislike? Sometimes loads slowly when I'm connected to wifi. Other than that, no dislikes as an app user and as someone who uses the app for business/work related issues. ...

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JB

jim b

03/18/19

4.5 out of 5

This is the marketing platform you need.

What do you like best? We needed an all in one marketing platform and found this and all problems were solved. It is very helpful with promotions and increasing our business by using it. What do you dislike? Nothing I dislike up to this point in time. Sometimes there are little glitches but the always get smoothed out. Recommendations to others considering the product: none What problems are you solving with the product? What benefits have you realized? We just needed a ...

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SL

Shawna L

03/18/19

5 out of 5

Fivestars

What do you like best? We love that we can see our rewards on the app What do you dislike? There is nothing that we dislike about this app. What problems are you solving with the product? What benefits have you realized? None

AI

Administrator in Biotechnology

03/17/19

4 out of 5

A pleasant surprise

What do you like best? Really didn't think this would deliver but by gosh it did. What do you dislike? Marketing needs to be improved. Make it clearer what it can do. What problems are you solving with the product? What benefits have you realized? The marketing team has streamlined processes and the campaigns hae been thick and fast.

UI

User in Food & Beverages

03/14/19

4.5 out of 5

Five Stars for Five Stars

What do you like best? As a consumer, carrying around punch cards is not practical. Five stars has a way where using your phone number, your points are logged digitally, you can track and don't have to worry about keeping the punch card. What do you dislike? I've ran into instances where the system will be down and then I didn't get my points that day. What problems are you solving with the product? What benefits have you realized? While not a business owner using Fivestars I ...

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UI

User in Education Management

01/23/19

4 out of 5

Fivestars offers great discounts and targets it to your location and interests

What do you like best? I like that Fivestars gives me notifications about deals for places i've been before. What do you dislike? I dislike that not every place uses Fivestars so we need to remember to put in our phone numbers when we go to a place that does use Fivestars. What problems are you solving with the product? What benefits have you realized? We use Fivestars to help discount food items for meetings.

UI

User in Apparel & Fashion

12/18/18

5 out of 5

Great local discount and store locator

What do you like best? You have the in app option to search places or categories within you’re vacinity or anywhere close by! This search brings up available discounts, deals, coupons, and shows you the location of those places on the map. What do you dislike? The only thing that takes a minute to get used to is the app opening straight to the map instead of a home screen. What problems are you solving with the product? What benefits have you realized? Fivestars helps create a ...

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UI

User in Non-Profit Organization Management

10/31/18

4 out of 5

Convenient

What do you like best? I like that it give you discounts and you can work your way up to it What do you dislike? I dont like that it's very limited to places you can go What problems are you solving with the product? What benefits have you realized? Buying in bulk and getting discounts

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].