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Fivestars - Loyalty Management Software

Fivestars Reviews in September 2026: User Ratings, Pros & Cons

Giving loyalty a new meaning.

4.87

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Fivestars offers custom pricing plan

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Fivestars Reviews & Ratings

4.87

Excellent

Based on 2619 ratings & 2621 reviews

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Rating Distribution

Excellent

(2387)

Very Good

(171)

Good

(32)

Poor

(17)

Terrible

(14)

Spotsaas Editor’s POV

Fivestars provides a highly customizable loyalty solution with unique features like challenge-based marketing. However, it may require technical expertise to fully leverage its capabilities, and some users may find the analytics features lacking.Read more

Fivestars pros and cons

  • Customizable loyalty solutions

  • Self-service support

  • Challenge-based marketing

  • SEO optimized landing pages

  • May require technical expertise

  • Limited analytics features

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Showing 2601-2610 out of 2621

KH

Kyle Hayes

07/15/20

5 out of 5

I have had helpful information and…

I have had helpful information and guidance selecting my products as well as deals that are always nice.

M

Mary

07/15/20

5 out of 5

Yevett's Cafe and Marketplace

Yevett's has the most inventive take on their sandwiches. Everything is fresh and very tasty.

AE

Amy Elizabeth

07/15/20

5 out of 5

Five stars

I didn’t even know the store had a points program!! Super happy

AI

Administrator in Retail

04/24/20

3 out of 5

Really lacking in features

What do you like best? A customer can enroll without downloading an app or giving up an email address What do you dislike? Very few POS integrations, so it's hard to reward much of anything except visits. Also, your customer base is shared with your competitors. What problems are you solving with the product? What benefits have you realized? None. I left the app.

UI

User in Retail

10/29/19

4.5 out of 5

Amazing Rewards Program

What do you like best? Fivestars has a very sleek and visually appealing design that our staff and clients absolutely love! It's very easy to enter in a customers points on the checkout side. It's also very easy for the customer to enter their phone number to see what kinds of rewards they're eligible for with the points they have available What do you dislike? The only real problem I've encountered with Fivestars is that there's no history of previous point additions. For example, ...

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AR

Anonymous Reviewer

07/08/19

3 out of 5

Fivestars is expensive...

PROS & CONS What are the best aspects of this product? The usability of the merchant dashboard is good. The ease of setting up sales campaigns is good as well. What aspects are problematic or could work better? The data set you can download is incomplete. You don't actually have a comprehensive client list that you can access outside the platform. What features/services would you like to see in future versions of this product? Better access to client list. Not so expensive. What ...

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AC

Alfred C. B

06/19/19

4.5 out of 5

The software to maintain a direct connection with customers

What do you like best? I really like this system because it allows me to maintain and in turn earn the loyalty of my clients through promotions and services for all those who come to have our VIP membership, this system is only available in mobile application and has a great interface that is very Easy to use. With this system I can have a much more direct connection with my clients, being able to give in detail the duration of my promotions, as well as the time of offers in my ...

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UI

User in Non-Profit Organization Management

04/18/19

5 out of 5

Fivestars is a great rewards platform

What do you like best? Fivestars rewards me for eating at restaurants. They send me coupons to use at restaurants and points to use toward future purchases. What do you dislike? There is nothing I dislike about the company Fivestars. Recommendations to others considering the product: Fivestars helps businesses and individuals save money. It's an easy platform to use because you just have to tell the business your phone number when it's time to pay. What problems are you ...

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MD

Melina D

03/24/19

4 out of 5

An easy way to get minimal rewards

What do you like best? I like that Fivestars only requires typing in my phone number at checkout...no more missing out on points because I forgot my loyalty number or punch card! The reward offers that pop up on my phone at random times from some of the restaurants I "follow" on the app are great (occasionally, but usually aren't so great that they convince me to make a trip to the business)! What do you dislike? Most businesses' rewards systems are slow in accumulating points. I get ...

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B

Brett L

03/20/19

4.5 out of 5

Great deals. direct to you!

What do you like best? I love that the deals are sent right in my notifications and I can click and be taken right to that company and deals. What do you dislike? Sometimes the deals dont always match my interest. Recommendations to others considering the product: If you're looking for great deals then this is a great App for you to use in your local or traveling area. What problems are you solving with the product? What benefits have you realized? Just money saved!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].