Firefish Reviews in September 2026: User Ratings, Pros & Cons

Great software and fantastic team…

Great software and fantastic team behind it! I have been using Firefish over the last 3 years and find it very easy to navigate. Wendy is excellent, she is very enthusiastic and gold mine of information.

Friendly, helpful and always go that extra mile

Wendy and all the team at Firefish are fantastic and always so helpful! I've been using the Firefish software for over 5 years and it is a complete game changer when it comes to recruitment! They always listen to their customers and are constantly coming up with innovative new ideas - brilliant!!

Consistent, professional and Friendly!

As a recruitment company, we have used Firefish Software for a few years now. They have always supported us step by step, a 100%! If we've had problems however small, the response is always quick and resolved effortlessly.

Always First Rate!

We've been using Firefish for many years and have always found that Wendy and the team offer us great service! They not only respond to any issues in a timely manner, they actively seek feedback and continually looks for ways to improve how Firefish can support our business.

Wendy and the team at Firefish are fantastic!

Wendy and the team at Firefish are fantastic! Very attentive and helpful, would definitely recommend!

Great company to work with!

Wendy and the team at Firefish are fantastic. I've been using the firefish software for 5 years now and it's totally changed how I recruit, much more productive. The Firefish team is always on hand to help out and they continually bring new ideas, listen to the customer and introduce upgrades - really brilliant.

A great company to do business with!

We have worked with Firefish for many years and have always been impressed. It's a great system for recruitment and the Firefish team are brilliant, always so quick to help and knowledgeable - these guys know their stuff! We have recently had the pleasure of working with Wendy McDougall on a Playbook that has already improved our way of working and productivity.

We have Partnered with Firefish for…

We have Partnered with Firefish for more than 8 years and they continue to deliver a great service to our business. The Firefish team provide excellent customer service great support and training to our staff. The software itself is continually improving with new functionality and regular releases based on client feedback. Our Account Manager is always on hand to help us improve and make sure we are taking advantage of all aspects of the software.I would highly recommend Firefish and ...

The experience was unbelievable

The experience was unbelievable. Through 3 different meetings we were assured that the software would do what we needed it to do. Fast forward 4 weeks and through a training session we inadvertently discovered that it couldn’t. Alan McFadden denied telling 3 different audiences on 3 different occasions that the software would integrate as needed. He also said that they recorded all their meetings. Another ‘not true’ The CEO is only interested in money. Not in reputation as she refused to ...

I had Firefish since starting up my…

I had Firefish since starting up my business 3 years ago and always paid annually upfront. I asked for some understanding, to wait a short delay for the next annual payment due to COVID-19 business and cash flow wasn't great. I still had 4 weeks running of my current year and as I pay upfront I'm not in arrears. They advised they couldn't cancel payment but instead switch me to monthly which I wasn't keen to do. I then asked to cancel and they advised that I couldn't as I have to give 60 ...