FastSpring Reviews in June 2026: User Ratings, Pros & Cons

Peace of mind and great support.

What do you like best? FastSpring is a one stop shop and provides a lot more than other lower level payment providers. For example their support for pro-rating and discounts were things we did not even know could come in handy when we signed up and in the end did save us quite some implementation time. Another thing we were very impressed about was how fast and competent FastSpring's support team is. Even in times when we asked arguably stupid questions they were super fast and to the ...

Top marks for Startups to sell software & services online

What do you like best? Very easy to set up, you can have an e-commerce site up and running in less than a day. For that you get the ability to sell internationally via credit card, paypal, wire transfer and accept cheque without the need for a merchant bank or registering for VAT in the UK or EU. In other words, its a one-stop-shop for e-commerce particularly suited for software vendors and startups. I also like the high level of service you get and the team are always wiling to help ...

FastSpring is all-in-solution for software vendor

What do you like best? - Great customer support (all issues are resolved as soon as possible - Fast technical support (also actually do it for you - Easy to use product setup - Easy to use customization for the checkout page What do you dislike? - Somewhat high fraud prevention, so you need to have alternative payment solution for some customers. - No options for affiliate commission (like first payment only Recommendations to others considering the product Simple setup with ...

Excellent E-commerce solution for ISV

What do you like best? FastSpring is a great solution build for an ISV in mind: it is easy to setup, great customer service, fees are reasonable and very reliable. What do you dislike? Setting up the store template is a bit tedious; you'd need to create (or modify and existing zipped file which include the different elements of your store style (e.g. template, graphics, etc.. I wish fast spring offer a WYSIWYG type of wizard or editor to make changes on the fly. Recommendations to ...

Good entry level payment and subscription management solution

What do you like best? You don't need a merchant account or a payment gateway... which is the most difficult part about setting up alternative solutions. Fastspring also have fairly flexible ways to pay you (as the vendor. What do you dislike? Out of the box, the payments page that customers see looks a bit budget. Also, credit card charges will be from a fairly cryptic acronym rather than anything customers will clearly recognize as having come from your company. Pricing will also be ...

FastSpring Review

What do you like best? FastSpring has tremendous customer service. Their support team is extremely knowledgeable and very responsive. What do you dislike? The don't allow sales of physical product.

Why I recommend FastSpring!

What do you like best? There are a couple of things that make FastSpring exceptional: 1 They have terrific customer service, and 2 their platform is very easy to use. What do you dislike? Can't think of anything I dislike. Recommendations to others considering the product I highly recommend FastSpring. Their customer service is the best I've ever experienced, and their platform meet all of our needs.

Fast dispute resolution

I had a subscription charged that I did not need. They immediately refunded the money with 25 minutes of my enquiry. Impressed.

I've been using FastSpring for 10 years…

I've been using FastSpring for 10 years and never had a complaint. Whenever I needed assistance, they were prompt to reply. However, now I'm building a new website, it's all ready for release, except for the FastSpring integration. For that, I need the support team to create a new store associated with my account.According to the FastSpring documentation, the procedure to create a new store cannot be done by the user (me, it must be requested with a ticket, and so I did raise one. This is ...

Fastspring has resolved my issue after…

Fastspring has resolved my issue after 4 months so they do not seem to be scam firm😏Order ID : MAT190702-6299-86137 EasyFit (Professional Perpetual Single User LicenseThanks to Trustpilot for pursuing and reaching out to Fastpring about my issue. I am thankful to Fastpring team too who have sorted out the issue (though after4 months and has refunded my money back. At least I can change my opinion that Fastspring is not a scam....Thanks to everyone who resolved my issue Hafiz Muhammad Nadir