8.6
Spot Score

FastSpring Reviews in June 2026: User Ratings, Pros & Cons
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FastSpring offers custom pricing plan
FastSpring Reviews & Ratings
Spotsaas Editor’s POV
FastSpring has garnered high praise for its exceptional customer service and swift problem resolution. Customers have highlighted the company's efficiency in handling issues promptly, with a strong emphasis on clear communication and fast response times. The team at FastSpring is commended for their professionalism and friendly demeanor, making interactions ...Read more
FastSpring pros and cons
Efficient and prompt customer service, providing quick solutions to issues.
Excellent communication and support, making customers feel valued.
Quick refunds and resolutions for payment-related problems.
Professional and courteous customer support team.
Limited selection of additional apps and connectors in the Marketplace.
Complexity in features and customizations may be overwhelming for new users without proper guidance.
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Showing 201-210 out of 450
A
Aaliyah
03/28/20
Satisfied user for years
PROS & CONS What are the best aspects of this product? Efficient support staff and cost-effective for my business too. What aspects are problematic or could work better? It would have been nice if you still have free design for the order page that compliments website style. What specific problems in your company were solved by this product? The service staff helps me to edit my customers' tax details when they forget it. Are you a current user of this product? No
M
Marcel
03/20/20
THEY WILL STEAL YOUR MONEY DO NOT LOGIN TO ANYTHING
THE MOMENT U SEE FASTSPRING PLEASE CLOSE THE SITE ASAP AND CHANGE ALL UR PASSWORDS. I HAD AN UNAUTHORIZED TRANSACTION OF $900 USD OUT OF NOWHERE AFTER I VISITED THE SITE. LUCKILY I CALLED MY BANK TO REVERSE THE PAYMENT. AVOID AT ALL COST!!!
RR
ruth ruth
03/17/20
Scammer i send a ticket but no reply
They thief my money and dont reply to my ticket is a scam site dont use that service
F
Florencio
03/15/20
Amazing E-comm system
PROS & CONS What are the best aspects of this product? Using FastSpring is like having my own sales team. It keeps on top of all the sales and invoices. What aspects are problematic or could work better? FastSpring is perfect and I can't find anything bad about it. What specific problems in your company were solved by this product? It took a lot of business workload off my back and also cost-efficient. Are you a current user of this product? No
TT
Tim Taylor
03/11/20
Unexpected charges !!
Be very careful when you buy anything that involves this company they will add a subscription to your purchase and not make it obvious or give you an opt-out, now paid twice for useless software.Update: I open a support request before posting this review "Support Case Number 00884050" and it was rejected within 4 hours how very efficient still out of pocket.
K
Kaycee
03/06/20
Excellent platform
PROS & CONS What are the best aspects of this product? The post-sale service is excellent. The team always provides quick and precise solutions to every issue we have raised. What aspects are problematic or could work better? It's nice if they would also consider using digital currencies such as bitcoin. Apart from that, it's perfect. What specific problems in your company were solved by this product? End to end invoicing. CMS extension e-comm service. Are you a current user of this ...
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SR
Sarah R
03/05/20
Perfect tool to optimize and streamline sales management
What do you like best? It is the tool that handles all the details of the transactions and avoids getting directly involved with the clients. It offers you the option to personalize order pages that are included in the websites as well as promotions, coupons among others. What do you dislike? FastSpring is a bit complex to handle, it would be useful if they could provide assistants to set up order pages, instead of simply having users choose between options that are not completely ...
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AI
Administrator in Security and Investigations
02/27/20
Reliable and friendly solution
What do you like best? Ease of setting up/managing products, low burocracy/hassle, modern and smart checkout page, configurable notifications What do you dislike? No info about real profit for each transaction, no failed orders report, no automated affiliate sign-up and management, no v2v transfers. Recommendations to others considering the product: it's ok What problems are you solving with the product? What benefits have you realized? just works, simply and beautifully, ...
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RW
Ray W
02/27/20
Best E-commerce Service
What do you like best? FastSpring is like me having my very own sells department in my business. They they take care of all my sells and invoicing for me. What do you dislike? Well I have not found really anything that I dislike about FastSpring.. Recommendations to others considering the product: It would be the best chose that you could ever make. What problems are you solving with the product? What benefits have you realized? FastSpring takes a load off of my business ...
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KB
Karlis B
02/26/20
A global payment processing partner for 9+ years
What do you like best? FastSpring is an all-in-one global multilingual subscription processing platform with built-in invoicing. Essentially we can sell our SaaS product worldwide without worrying about tax and billing compliance and receive one or several fat batch payments instead of invoicing every customer directly. It just makes sense for SaaS where you want to sell subscriptions worldwide outside U.S. and even EU and not worry about local taxes, compliance etc. (if you are ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].