FastSpring Reviews in June 2026: User Ratings, Pros & Cons

I am very pleased with Fastspring's…

I am very pleased with Fastspring's commitment to my inquiry and request for a refund of my overpayment at Freemake.The stakes were very good and I was kept fairly well informed of developments.Many thanks for that.

I got a quick response and clear…

I got a quick response and clear instructions on how to download my software.I didn’t have to worry about long hold times or having trouble trying to explain what I needed over the phone.

I NEED A REFUND PLEASE

I NEED A REFUND PLEASEI tried to sign up for some freelance online jobs but their system would'nt sign me in ulnless I ticked the part to subscribe with Fastspring. Since a $0.00 subscription fee showed, I clicked on it, only to find that it was $0.00 for the first month and $56.35 monthly from my paypal account. I got no clue what I was supposed to be paying for. Trying to get hold of support has been extremely difficult. The freebie for $0.0 was deactivated on 2021/05/13. I just need for ...

Could not complete the transaction

Could not complete the transaction. Failed when I tried with my credit card. Failed when I tried with PayPal. I asked for assistance, but did not get any halp to complete the transaction.

Terrible notification policy

FastSpring needs a better client notification policy. It notified me that my computer protection bill was due ON THE DAY IT WAS DUE, not with any notice (like a week). My credit card bank saw it as a "suspicious activity" and locked my card. I had no explanation about the charge, so I had to cancel my only card. I had no card for 10 days before my new card arrived. I also lost my computer protection coverage because I had no card to pay with.A one week "warning" notification from FastSpring ...

Refused credit card>>>>>>Scam?????

Refused credit card>>>>>>Scam?????

Terrible merchant experiance

MERCHANT REVIEW:Gosh where do I start, first off. Avoid fastspring there are such better solutions out there.You dont get an account a manager, so if you have a issue expect day or week reply times. They just send canned responses. Their awnser doesnt even help you.They refund payments 8 months after the customer has paid, I'm talking about $1000 payments.If you get a paypal dispute, they auto refund it no questions asked, they dont ask for you input just auto refund...Lots of payment ...

Unable to process a payment after…

Unable to process a payment after changing the billing from monthly to yearly, and currency from EUR to USD. I have been going back-and-forth with the vendor using FastSpring for days now without success. The bank claims no payment notification has been issued by FastSpring, FastSpring blames the bank.EDIT:I am no payment processing expert, but from a quick Google search I see that "acquirer" is a bank representing the MERCHANT, and not the buyer. I am once again redirected to my bank, when ...

Loving the experience I had with…

Loving the experience I had with FastSpring. Had a issue with a payment. They quickly helped me out. Thanks FastSpring.

Robust tool and easy to use

PROS & CONS What are the best aspects of this product? Product management and set up is so easy. It also has an efficient, streamlined and intuitive order page. You can also customize the notifications. What aspects are problematic or could work better? There's no actual profit transaction detail and reports for failed orders. Affiliate management and sign-up are not automatic. You can't also do transfers between v2v. What specific problems in your company were solved by this product? ...