Falcon.io Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Brandwatch

"Solved our problems, still needs some tweaks"

What do you like best? I love the content pool and the engage interface. We switched over from Social Studio by Salesforce and found their engage module to be clunky, old, and just terrible. Falcon's engage interface is really dynamic and allows you so much more flexibility and customization. Really love it. The content pool was another selling point for us, as it allows you to easily recycle old content without digging through your computer or reinventing the wheel. What do you ...

"A great social media aggregator tool"

What do you like best? The excellent and efficient support I receive is second to none. Really the customer support team is top notch! What do you dislike? The app can be buggy and slow-loading at times, particularly in Engage. Recommendations to others considering the product: The support services are impeccable! Any issues you have, don't hesitate to reach out. Do try the bulk upload feature. It's quite handy. What problems are you solving with the product? What benefits have you ...

"review of falcon"

What do you like best? I like that it's easy to engage with our users through falcon What do you dislike? When falcon stops working. It can be very hard for us to reply to queries when this happens. What problems are you solving with the product? What benefits have you realized? We are solving our customer's issues and the benefit we've realised is how fast and easy it is to use.

"It's a user-friendly platform"

What do you like best? I like how easy it is to plan your posts and to answer the customers on Facebook and Twitter. It also makes it easy to have statistics. What do you dislike? Sometimes, the social reports are showing the wrong numbers. What problems are you solving with the product? What benefits have you realized? Questions from customers about the product, problems about the service, feedback, suggestions. We can solve problems and create a connection with our customers.

"Efficient and Organized"

What do you like best? The ability to send posts for approval and track comments within the platform. Also, being able to create separate teams that can still share content. What do you dislike? The email you receive when someone asks you to approve a post - the link never works. Also, the mobil capabilities are lacking. What problems are you solving with the product? What benefits have you realized? Being able to create content across multiple social platforms and also share our content ...

"Makes my job possible "

What do you like best? Everything I need in one platform, and helps me manage all social media What do you dislike? When posting errors occur it’s inconvenient because we have to go and repost again What problems are you solving with the product? What benefits have you realized? Time management

"All In One Solution@"

What do you like best? Falcon has revolutionized the way we manage all of our social platforms. From reporting to engaging with customers on posts we may have missed, we are able to really drive a social media campaign from start to finish without missing a beat. What do you dislike? The platform acts a little buggy sometimes and kicks us out every now and then. The chat function in the bottom right hand corner is a little annoying as well. Recommendations to others considering the ...

"Falcon has been intuitive and helpful, though there are a few things I'd like to change."

What do you like best? I like the metrics/review section, I like the scheduling most of the time and I like the engagement tool. What do you dislike? I dont like the auto URL shortener, how in scheduling the spacing is often funky and the social media ads section. What problems are you solving with the product? What benefits have you realized? We're better able to schedule things that have multiple photos and it makes having multiple customer service people a breeze.

"Great for Marketing "

What do you like best? I use Falcon to schedule all social posts and create short links. Support is always accessible and it helps us define, organzine, and strengthen our campaigns. What do you dislike? I wish there was a more mobile-friendly app or it was more organized on the mobile site. Recommendations to others considering the product: Become very familiar with the site before using. What problems are you solving with the product? What benefits have you realized? We love having bit.ly ...

"User friendly, thinks of everything"

What do you like best? the processing page and publishing page. Ability to see dark posts What do you dislike? having to schedule something to the hubb app in order to choose a cover frame for videos we post. We have a ton of clients and have about 10 ipods we purchased to each hold 4 IG accounts that the Hubb app can publish to What problems are you solving with the product? What benefits have you realized? planning and cross-posting