Falcon.io Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO Brandwatch

"A great social media aggregator tool"

What do you like best? The excellent and efficient support I receive is second to none. Really the customer support team is top notch! What do you dislike? The app can be buggy and slow-loading at times, particularly in Engage. Recommendations to others considering the product: The support services are impeccable! Any issues you have, don't hesitate to reach out. Do try the bulk upload feature. It's quite handy. What problems are you solving with the product? What benefits have you ...

"Great scheduling capabilities"

What do you like best? I love that I'm able to pre-schedule my content ahead of time super effectively. Everything I need is right in the tool. I also enjoy the listening capabilities and engagement capabilities, especially that I'm able to separate by need, client, or platform. What do you dislike? The ads platform isn't super intuitive - it also prompts you to schedule an ad for at least two days, which just for my own personal needs isn't really helpful. What problems are you solving ...

"A solid planning tool"

What do you like best? I like the calendar view and I like the ability to create teams and collaborate across accounts. What do you dislike? I don't like certain publishing limitations. You can't publish carousels for examples, and scheduling anything that isn't one image or video on Instagram is hard using the tool. Recommendations to others considering the product: The teams function is great. Definitely set it up if you're running a lot of accounts What problems are you solving with the ...

"Great Social Media Tool "

What do you like best? It gives a great overview on all actions that are happening on all your Social Media Channels. What do you dislike? Sometimes the tool is quite slow or needs long times to load / needs to refresh which is a pity. Also sometimes the UX could be better (e.g. drag & drop features) What problems are you solving with the product? What benefits have you realized? It's super easy to schedule & plan campaigns because you can easily see what is going on on all channels parallel.

"Good Platform"

What do you like best? Ease of use to post/review comments via engagement. What do you dislike? Adding in new clients can sometimes be a pain point. What problems are you solving with the product? What benefits have you realized? Not many currently.

"Great tool for Twitter & customer service, but OK overall"

What do you like best? The ability to respond to customer service questions easily through the Engage option and its Twitter scheduling capabilities. I also love the URL shortener. We use the shortener for almost all our channels' links. What do you dislike? Scheduling Facebook posts through Falcon isn't that practical. There also isn't much of a focus on Instagram scheduling and engagement analytics. Analytics in general aren't easy to compare against competitors. Recommendations to others ...

"Decent so far. Any issues that occur, support is quick to respond."

What do you like best? Scheduling posts is always easy! The calendar view keeps everything organized by client. What do you dislike? The reporting could be better in Falcon. Rather than having the stats put together in one PDF, each portion is separate. This makes it a bit tough to share with clients. What problems are you solving with the product? What benefits have you realized? Would really like to be able to publish video to Instagram and be able to pick the thumbnail of the video, ...

"Account Manager"

What do you like best? Approval process is really good, helps in collab What do you dislike? Inability to see IG grid, would make it much easier for aesthetic representation What problems are you solving with the product? What benefits have you realized? Helps with approvals

"review of falcon"

What do you like best? I like that it's easy to engage with our users through falcon What do you dislike? When falcon stops working. It can be very hard for us to reply to queries when this happens. What problems are you solving with the product? What benefits have you realized? We are solving our customer's issues and the benefit we've realised is how fast and easy it is to use.

"Does Basic Scheduling But Could Use Some Changes"

What do you like best? Scheduling direct to Instagram, ease of scheduling posts and being able to copy across platforms. What do you dislike? Often glitchy, expensive, and usually errors for video posting. Would also like to Instagram stories added. What problems are you solving with the product? What benefits have you realized? Manually posting to social media accounts. Saves time especially on evenings and weekends.