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Falcon.io - Social Media Management Software

Falcon.io Reviews in May 2025: User Ratings, Pros & Cons

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3.8

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Falcon.io Reviews & Ratings

3.8

Very Good

Based on 741 ratings & 246 reviews

Rating Distribution

Excellent

(98)

Very Good

(112)

Good

(28)

Poor

(3)

Terible

(5)

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Showing 141-150 out of 246

NV

Noelia V

11/15/19

4 out of 5

"Content strategy as a brand expansion medium."

What do you like best? I like Falcon.io because it allows me to have an interface that adapts to what I want, that is, everything is well organized and very fluid. I also like the module system because it allows me to add all the channels in one place. It should be noted that this software optimizes planning, it is very convenient to add calendar views. It is impressive what Falcon.io proposes with the interaction of the client and the management of social networks, it helps me to establish ...

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NB

Natalia B

10/25/19

4.5 out of 5

"Motorize the management of your social networks."

What do you like best? It is an application whose objective is to create a kind of alliance between marketing and the management of social networks because they are two different factors that complement each other, that is why Falcon.io is a tool that incredibly simplifies my daily activities in the department, because I plan my advertising campaigns and as a team we project marketing management and then publish the content on the company's social networks, this is where the platform ...

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AS

Angel S

10/24/19

4 out of 5

"Exclusive services"

What do you like best? In my opinion Falcon.io is well organized which makes the user experience flow easily and can observe in detail when different publications are scheduled. It also adds well the data in its metrics section What do you dislike? It does not show the conversations that take place between clients which generates many problems for our company. It would be very useful if they provided an error while creating the publication instead of publishing it later, nor does it ...

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UI

User in Public Relations and Communications

10/20/19

4.5 out of 5

"Great for social media management!"

What do you like best? I appreciate having the ability to review the performance of my content and compare them against each other. I also prefer working on Excel when it comes to data, so I really like the export function. What do you dislike? It can be slow to load at times and I’ve had some functions not load at all once or twice. What problems are you solving with the product? What benefits have you realized? We are able to more efficiently populate data for our campaign reports, as it ...

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KG

Katie G

10/15/19

4.5 out of 5

"Great All-in-One Platform!"

What do you like best? My team loved the visual look of the calendar view, ability to copy posts across multiple days or channels, internal labeling system and internal communication options (ability to leave notes for colleagues). The icing on the cake? Falcon's support and customer success teams. Anthony, Kat, and Aaron are always so helpful and quick to respond! What do you dislike? The reporting options weren't as comprehensive as I would have liked. The metrics and graphics that ...

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AI

Administrator in E-Learning

10/07/19

3 out of 5

"Effective for our business needs"

What do you like best? Their scheduling tool is very easy to use to post to multiple channels as well as copy posts. It is also easy to implement tagging. I also really enjoy the social listening tool. I find it very helpful versus trying to search through Twitter and Facebook for key hashtags. What do you dislike? Their reporting is a pain point for us. The reporting is very difficult to use and custom to our business needs. I also feel like the reporting is limited on some channels like ...

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UI

User in Banking

10/04/19

5 out of 5

"Great platform for all social media needs! "

What do you like best? Being able to have everything in one place - scheduling ahead of time lets us publish posts when it is convenient for us. I love being able to see individual profiles and see how each customer has been interacting with us through various social channels. In addition to all of this, my absolute favorite function is the live chat support they provide. The customer support agents are incredibly helpful and friendly, and always respond quickly. It's so great to have ...

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PP

Phil P

10/04/19

5 out of 5

"A Social Experience That Is Worth It"

What do you like best? Falcon helps our company keep our social media in check. We love to use the content calendar to schedule posts or cross-post to different social platforms. We stay in touch with social media listening using the engage section. Reports can be built based on all the data you're getting. It's a great multi-use platform for social media! What do you dislike? Accounts randomly disconnect but we do get notifications. We wish that Falcon would be able to support dynamic ads ...

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PP

Phil P

10/04/19

5 out of 5

"A Social Experience That Is Worth It"

What do you like best? Falcon helps our company keep our social media in check. We love to use the content calendar to schedule posts or cross-post to different social platforms. We stay in touch with social media listening using the engage section. Reports can be built based on all the data you're getting. It's a great multi-use platform for social media! What do you dislike? Accounts randomly disconnect but we do get notifications. We wish that Falcon would be able to support dynamic ads ...

Read more

UI

User in Banking

10/04/19

5 out of 5

"Great platform for all social media needs! "

What do you like best? Being able to have everything in one place - scheduling ahead of time lets us publish posts when it is convenient for us. I love being able to see individual profiles and see how each customer has been interacting with us through various social channels. In addition to all of this, my absolute favorite function is the live chat support they provide. The customer support agents are incredibly helpful and friendly, and always respond quickly. It's so great to have ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].