Falcon.io Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Brandwatch

"Helpful for scheduling and sharing across platforms"

What do you like best? Ability to schedule content/calendar feature. Their customer service and training is also great. What do you dislike? Not being able to post carousels or videos to Instagram, but I realize that is a limitation of IG currently. What problems are you solving with the product? What benefits have you realized? I am able to better plan for a continuous stream of social media content. I take a few hours each week to plan some "known" content for the following week and then ...

"Solid All-in-One Platform"

What do you like best? When it comes to social platforms, Falcon does a great job of offering an all-in-one solution for posting, scheduling, reporting and community management. We love being able to switch "teams" seamlessly to manage all of our clients in one place and the visual look of the "week" view for content. Our team also takes advantage of the reporting functions to stay on top of our KPIs and the new dashboards to see how we're pacing month over month. Anthony, our account rep ...

"Social Media Management Tool That Is Effective and Intuitive"

What do you like best? User-friendly; one-stop shop; high level of customer support What do you dislike? The Listen and Labels features can be a bit confusing; Better reporting for LinkedIn content Recommendations to others considering the product: Give it a good look as you consider other competitors too; Take advantage of their webinars; Do demos and ask questions of your customer service rep What problems are you solving with the product? What benefits have you realized? Strategic use of ...

"Excellent Tool for Social Managers"

What do you like best? When using Falcon, it's extremely easy to schedule across multiple platforms and time periods. The calendar feature with the scheduled posts is a huge help. What do you dislike? Not being able to tag other users in the Instagram photos or Twitter photos is a bit of a downfall but easy to work around on IG. What problems are you solving with the product? What benefits have you realized? Organization and planning was the biggest challenge for our company. We are a lean ...

"Customer Service is Falcon's Best Feature"

What do you like best? The customer service is exceptional. If I have a question I know that I can get an answer from the support team or from the people who work directly on my account. I also like the constant communication and promotion of webinars from the Falcon team. Everyone seems genuinely dedicated to helping answer our questions. What do you dislike? There are a few limitations with Falcon that are frustrating. Not being able to see sentiments based on individual posts and not ...

"Falcon is useful to an extent but needs improvements"

What do you like best? This review has been requested by Anthony Margulies. Scheduling has been the most helpful tool to me, however it still needs some features like being able to tag in instagram feed posts or adding text to instagram story posts. What do you dislike? The measure tool is often inaccurate, missing data, or fails to retrieve data altogether. What problems are you solving with the product? What benefits have you realized? I wouldn't describe my use of falcon as ...

"Great social media management platform!"

What do you like best? Falcon.ion is one of the easiest SMM platforms I’ve used, and I use a lot. I juggle lots of different teams/brands in my role, and Falcon is such a great and user-friendly way to collaborate. What do you dislike? Sometimes the photo editing function can be a little slow/clunky but that’s EVERY web-based social platform in my experience. What problems are you solving with the product? What benefits have you realized? Teams from all over the country can easily share ...

"Great social media management platform!"

What do you like best? Falcon.ion is one of the easiest SMM platforms I’ve used, and I use a lot. I juggle lots of different teams/brands in my role, and Falcon is such a great and user-friendly way to collaborate. What do you dislike? Sometimes the photo editing function can be a little slow/clunky but that’s EVERY web-based social platform in my experience. What problems are you solving with the product? What benefits have you realized? Teams from all over the country can easily share ...

"An excellent tool for a copywriter at heart"

What do you like best? Being a rookie when it comes to Social, I'm only scraping the surface as of now. For now, my favorite module is the 'Publish' module, which allows me to create content very flexibly yet structured. What do you dislike? I still haven't looked much at the 'Audience' module, so I haven't drawn much benefit from this yet. What problems are you solving with the product? What benefits have you realized? Falcon.io allows me to think months ahead without the need for long ...

"Good Tool but not expect too much"

What do you like best? The best feature is to connect e controll more channel at the same time which save time and energy What do you dislike? I bit slow sometimes when uploading video to Facebook. I don't like the fact that I can't edit the post after it's published. Recommendations to others considering the product: Good tool for multi-channel social marketing. Some little issues but overall it is ok. What problems are you solving with the product? What benefits have you ...