9.0
Spot Score
Exotel Reviews in June 2026: User Ratings, Pros & Cons
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Exotel Reviews & Ratings
Spotsaas Editor’s POV
Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease of setting up the service and accessing call data and recordings seamlessly. The platform's call recording feature, along with its search and download functionality, ...Read more
Exotel pros and cons
User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.
Efficient call management with auto-saving and easy access to call data and recordings.
Reliable customer support and prompt responses to queries and issues.
Easy integration with CRM solutions, enhancing productivity and tracking capabilities.
Limited app selection in the Marketplace, restricting access to advanced features and connectors.
Inadequate post-sale service experience, as reported by some users.
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Showing 11-20 out of 76
SB
Shrikant B
09/09/23
"Helped me in streamlining my business and tracking all inquiries."
What do you like best about Exotel? Helped me in streamlining my business and tracking all inquiries a lot, I am very much interested in exploring other products of Exotel. It's easy to set up and very user-friendly. Recommended
CK
Charan K
09/05/23
"Quick set up and easy to use"
What do you like best about Exotel? Very easy to use it through dashboard, easy to add an user and take calls anywhere What do you dislike about Exotel?
DV
Devesh V
09/02/23
"Best cloud telephony solution provider"
What do you like best about Exotel? It can be integrated with most of the existing CRM Solutions. Call logging and analytics gives it an edge over other solutions
DC
Dhritiman C
06/21/23
"Awesome portal"
What do you like best about Exotel? Exotel is too much user-friendly software What do you dislike about Exotel?
AU
Anonymous User
03/31/23
"We have been using exotel since last 3.8 years and exotel has all feature which a CS need"
What do you like best about Exotel? Call connection App Bazar
SK
Sana K
03/30/23
"This Application Is A Hidden Gem"
What do you like best about Exotel? The cost of call is saved all thanks to this app. It is easy to use and also allows one to send out sms texts which is very cost-effective. Calls come to your phone and that's very useful.
DG
Deepanker G
03/16/23
"Fast & reliable Services"
What do you like best about Exotel? Exotel' service are one of the best in the market. Their prices are also competitive as per the facilities & infra they provide to the clients.
SA
Shubham A
03/14/23
"Best support team and call voice quality"
What do you like best about Exotel? Our team extensively uses exotel for dialer phone system and the feedback has been amazing. the voice call quality is A1 and the support team is always availble and resolve issues at the earliest.
PR
Panduranga R
03/13/23
"Simply one of the best in business"
What do you like best about Exotel? We liked how prompt their customer support team is and specifically how well they scaleup without much of intervention
CG
CHITRANSHU G
03/13/23
"Leads generator"
What do you like best about Exotel? I like the IVR feature as it help us minimise the human interventions by filtering out the leads for us. What do you dislike about Exotel?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].