9.0
SpotScore
eVoice Reviews in September 2026: User Ratings, Pros & Cons
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eVoice Reviews & Ratings
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Spotsaas Editor’s POV
eVoice works best for small teams and remote workers who need basic call routing, voicemail, and mobile access without complex integrations. Before shortlisting, verify that the web interface meets your needs—several users report it feels outdated compared to competitors like RingCentral or Vonage. Check whether the mobile app covers your specific workflows; some ...Read more
eVoice pros and cons
Seamless mobile app experience for remote work and client communication.
Cost-effective solution that saves money on repairs, extra wiring, and long-distance calls.
Excellent customer service with patient and professional representatives like Gerome, Fiona, and Jeff.
Effective features like auto attendant and call routing for better call management.
Outdated recording process for messages, requiring more steps than necessary.
Pricing can become costly with unexpected charges and lack of transparency in billing.
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Showing 41-50 out of 129
D
Domonique
09/29/25
Inaccurate information about services when they can't fix an issue
I have multiple accounts with eVoice. All of my accounts work as intended with the exception of the most recent account. I've contacted customer service MULTIPLE times to see if they can get their tech team to address the issue of the username / extension user name not being announced when callers press an extension. The phone literally rings and says "THIS IS A CALL FOR. TO ANSWER PRESS 1". Every other account I have announces the user or extension name. The tech support team says this is ...
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X
xxx
09/28/25
Helper had bad phone service and hung up
Helper was not nice and hung up as if it was my fault we didnt have reception even when i had full bars and reception. if she didn't have good service she shouldn't have answered the phone. She did call back to finish the task but still.
K
Kari
09/27/25
Very responsive to my concerns and…
Very responsive to my concerns and questions
G
Genesis
09/26/25
Great costumer service.
Great costumer service.
K
Kalen
09/21/25
I've been having too many technical…
I've been having too many technical issues w this app. Customer service is helpful but this is my business and a missed call is a missed customer. Definitely considering going to another carrier
EJ
Elson James Sommers
09/19/25
Customer service like none other!
Unbelievable! eVoice resurrected an account that I had accidentally canceled and was even able to give me my same toll free number back! Even after I had canceled the service!
M
Marci
09/15/25
You have not refunded or resolved my…
You have not refunded or resolved my issues.
J
Johnelle
09/15/25
Very helpful
Very helpful
DT
D. Teemac
09/15/25
Get evoice for your biz!
I have been using this company for over two years for my small biz. Easy sign up. Very user friendly!
A
Admin
09/10/25
I love it so far
I love it so far! Support is very quick! Orlando is the best!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].