9.0
SpotScore
eVoice Reviews in September 2026: User Ratings, Pros & Cons
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eVoice Reviews & Ratings
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Spotsaas Editor’s POV
eVoice works best for small teams and remote workers who need basic call routing, voicemail, and mobile access without complex integrations. Before shortlisting, verify that the web interface meets your needs—several users report it feels outdated compared to competitors like RingCentral or Vonage. Check whether the mobile app covers your specific workflows; some ...Read more
eVoice pros and cons
Seamless mobile app experience for remote work and client communication.
Cost-effective solution that saves money on repairs, extra wiring, and long-distance calls.
Excellent customer service with patient and professional representatives like Gerome, Fiona, and Jeff.
Effective features like auto attendant and call routing for better call management.
Outdated recording process for messages, requiring more steps than necessary.
Pricing can become costly with unexpected charges and lack of transparency in billing.
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Showing 31-40 out of 129
BE
Barry E Boucher
10/16/25
Just amazing
In was amazing and thank you for your hard work,
PB
Pamela Baker
10/16/25
They take several minutes when you ask…
They take several minutes when you ask for their help. You cant change auto attendant settings without their help. They lie to you and then ignore you. Bad servuce go to some place else. This is ghetto technology —> X
P
Phillip
10/15/25
Terrible customer support & ghetto technology
Persistent to make things right. I appreciate due diligence. Could be better the first time around. Update: went back to edit extensions and you can't. This is like a ghetto technology. If you make any mistake with your auto attendant, you can't make changes or you are forced to get entirely different phone number a completely set up new auto attendant from scratch. I simply wanted to make small extensions adjustments and you can't at all. Do not get this service
M
Monica
10/15/25
Surprisingly Disappointed
I had to update my review . I called in and received great support. A few days later my account was closed with no explanation and I’ve yet to hear from anyone. So my outlook about my experience has unfortunately changed.
G
GMD
10/12/25
Good service, but not perfect
Have used the service for years and they've started to add some new features, but costs have nearly doubled. My account was suspended off once while travelling when there was a cyber attack on my number. EVoice sent me a cryptic email while I was away that actually looked like a phishing email to me so I ignored it. Meanwhile, people called my number and got a not in service notice which was not good. It was sorted about a month after I got back, but only getting one notice with no real ...
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W
Workforce
10/10/25
Service is always great
Service is always great. Thanks
KW
Keith Wiley
10/10/25
They refuse to help the service is…
They refuse to help the service is atrocious. It is not user-friendly and when you call them out on the technologies, basic flaws nine representatives at 10 do not know how to help. I have been waiting for the engineering department to handle a very basic concern for over four days.
DR
Dennis Roundtree
10/09/25
Not having 24-7 support availability…
Not having 24-7 support availability for something as critical as a business phone service is just not acceptable. We were very satisfied up until we needed to make immediate changes and our login didn't work. We are looking at alternatives.
A
Azmyth
10/08/25
Nastassia handled the miscommunication perfectly
Nastassia was very helpful!We had to change our payment method, the notices we're going to spam, our number got disconnected due to missing the notices & so we called to fix the issue. She heard the issue, checked all the boxes & got us hooked back up quickly so that our service was not interrupted. Thank you very much!
MS
matt swearingen
10/01/25
Your new app sucks
You came out with a new app that completely sucks.When I ask if there was any way i could go back to the old one I was told NO!.I have to log in through a browser now just to check my messages. It says I can get phone calls through the app and that doesn't work either. Apps should be easy to use and yours is NOT!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].