Everlaw Reviews in May 2025: User Ratings, Pros & Cons

A non legal practitioner’s view of Everlaw

What do you like best? The staff at Everlaw were incredibly helpful and knowledgeable. I am not a legal practitioner and am unfamiliar with the jargon and terms etc. The Everlaw team were phenomenal in providing excellent training and familiarization with terms etc. What do you dislike? Navigating within the tool to different functions was not intuitive. I found it challenging to remember how to get to the different functions to add data to folders. I also had a problem with the ...

Making my life easy for Document review and management.

What do you like best? This is one the most user friendly review platforms. What do you dislike? Coding analytics (sometimes its confusing) What problems are you solving with the product? What benefits have you realized? Reviewing huge number of documents for critical litigation matters and other internal purposes. It is very easy and quick to manage big chunks of data.

Great product for reviewing documents in discovery

A Very High-End eDiscovery Platform

What do you like best? Excellent customer service. My primary interaction with customer service is through email and the knowledge base, which is my preference. Questions and inquiries have been answered promptly and thoroughly. The customer support representatives have excellent knowledge of the software. What do you dislike? There is a fairly steep learning curve and much of the knowledge base materials presume at least some prior experience with eDiscovery platforms. It would be ...

Everlaw is very easy to use for such a powerful review tool!

What do you like best? I like that I can run powerful queries over my data using only their help documentation to guide me. When I do need help, I've never had to wait long to hear back from tech support or my account rep. What do you dislike? I wish I could upload my own productions manually. Initially I was worried about waiting for Everlaw to assist with these, but I've never actually had a problem with their assistance. They are very quick and knowledgeable. Recommendations ...

Love it and love the customer service.

What do you like best? I love the speed with which the documents render. And I love how quickly the searches return results. And I also love how easy it is to run a production. Best of all is the customer service when needed. What do you dislike? It has added features such as a word processor that lets you link to documents in the database. This is an awesome feature but it does not port over well to Word. The formatting is a mess so you he to do a lot of duplicate work if creating ...

Outstanding ESI Platform for its Flexibility, Ease-of-Use and Support

What do you like best? Everlaw shines over its competitors in every way. The platform gives you all of the freedom and flexibility to create your own codes, run your own productions and manage your organization without having to call in support requests which end up costing more $$. But, when/if you do need help, Everlaw support is OUTSTANDING - and it's included in your fees!. That team bends over backwards for you even at 445pm on a Friday. They are nice, knowledgeable, competent and ...

Powerful Document Review Tool

What do you like best? Everlaw makes it easy to collaborate across multiple organizations that are working together toward a common goal. With dozens of lawyers at different firms working to review massive sets of documents, organization is key, and Everlaw is a great tool for that purpose. What do you dislike? It is not as intuitive as I would prefer. I had to read tutorials to understand the search tool. However, once I understood the way it worked, it was relatively easy to ...

Document Review Streamlined

What do you like best? Everlaw's search feature allows users to pinpoint the exact documents that need to be looked at. In addition, the ability to set presets and the ease with which those presets are accessible allow for a faster and more efficient review process. What do you dislike? There are some occasions when the batching of review assignments can cause technical issues. Such as documents that have already been reviewed showing up in a new assignment. What problems are ...

Intuitive cloud based review platform

What do you like best? Very intuitive and user friendly. Questions quickly answered. Customizable interface. What do you dislike? Capacity restrictions. Search mapping and predictive coding could be better. What problems are you solving with the product? What benefits have you realized? Efficient and price sensitive document review needs for fast paced litigations.