Evergage Reviews in June 2026: User Ratings, Pros & Cons

Easy to work with, quick to act, forward thinking company.

What do you like best? I like that they bring ideas to the table to help enhance the work we're doing with them. What do you dislike? I dislike that I had never heard of them before. I'd like to see them market themselves more. Recommendations to others considering the product Take your time to understand the product and all that it has to offer so you can maximize your experience with them. What business problems are you solving with the product? What benefits have you realized? Our ...

Confusing at first but interesting and useful since

What do you like best? I like the strong communication and easy reachability of Evergage employees and their willingness to help me through problems I have What do you dislike? I dislike how you cannot selectively allow users to access databases, making it hard to have a good hierarchy of users and user roles. What business problems are you solving with the product? What benefits have you realized? Solving the problem of having two different sets of people attempting to access different ...

Love the granular targeting + Ability to test

What do you like best? We love that we can test creative with different audiences and different on-site events. The granularity is key for us, and provides data we use in other aspects of our marketing strategy. What do you dislike? We don't currently have any gripes about our work with Evergage. What business problems are you solving with the product? What benefits have you realized? We use Evergage to test solutions before we pay for permanent website development. This allows us to ...

Powerful, effective and complex

What do you like best? Evergage is a very powerful tool that can do almost anything we need it to do. Their customer support is fantastic and has been a great partner in understanding our goals and how to use the tool to get there. We use it on our website and in our product. What do you dislike? The UI is pretty complex, so be prepared to invest in learning its capabilities and how to use it. The message WYSIWYG editor is pretty sad, so we just edit our messages in HTML. Recommendations ...

Great integration that allows our product/marketing team to understand our customers.

What do you like best? Ability to design survey's and in-app messaging without development effort on the product. What do you dislike? Our initial datasets/integration was not done too well and so we need to revisit it and redesign it. What business problems are you solving with the product? What benefits have you realized? Surveys, marketing announcements are easy and out of the box.

A better overview of what your customers are doing?

What do you like best? I found Evergage so much easier to integrate than other personalization software that I have used. It provided usable information almost immediately. Additionally, they seem to understand where their opportunity lies and the software seems to be moving that direction. What do you dislike? I think the way you target customers could be improved. It's unique to them and can lead to people not understanding the system as well as they could Recommendations to others ...

Great way to add personalized messaging to your website

What do you like best? *You can get really, really specific segments and target unique messaging to those segments. *The customer service is excellent. Our account reps are responsive and helpful. *We have gotten some really great wins by using their personalized messaging tools. What do you dislike? *The UI is clunky and unintuitive; however, I understand this is something they are working on as they build out more robust developer tools. *You need experienced developers to program ...

Evergage adds significant value to ecommerce businesses!

What do you like best? The personalization engine is proving to be an invaluable tool to not only help understand customer behavior but to easily allow a non-technical user of Evergage to use these insights to personalize the online experience for the customer to drive an outcome. What do you dislike? It takes a fair amount of configuration to make it useful, to get to the point where you can demonstrate ROI. Once you're there it's an outstanding tool in the marketer's arsenal, but it ...

Great product, evolving into a real game-changer

What do you like best? I like that the company is dedicated so much to its clients and to a product that will work with anything their clients want to do. They've been extremely responsive to our requests, extremely patient and helpful with our needs for support, and have amazed us again and again with their flexibility. What do you dislike? Company and product is still evolving, and bugs do appear from time to time. For the most part, Evergage has been quick to release patches or find ...

We absolutely love how Evergage has helped us engage with and communicate with our customers!

What do you like best? I love that I am able to create custom experiences for specific groups of customers. We are heavy users of Evergage, and we love it. The learning curve has been a bit steep, but the Evergage's support team is always very, very helpful. What do you dislike? Again, the learning curve is a bit steep, but the support makes this easy to overcome. What business problems are you solving with the product? What benefits have you realized? Custom experience for specific ...