NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

Add to compare

Epic offers custom pricing plan

Get Pricing Details

Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

Are you using Epic?

Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 661-670 out of 891

AU

Anonymous User

12/15/17

4.5 out of 5

"Epic is a great tool for scheduling"

What do you like best about Epic? The ability to utilize waitlists is great! What do you dislike about Epic? Not being able to see patients that no show after a certain amount of time Recommendations to others considering Epic: It is a greta product, and covers so many aspects of the clinic process What problems is Epic solving and how is that benefiting you? Time management , being able to see how long wait times are

AU

Anonymous User

12/15/17

5 out of 5

"Epic use"

What do you like best about Epic? Multiple access ways, pre filled out charting, able to check boxes What do you dislike about Epic? Restricted access to offsite users such as document access Recommendations to others considering Epic: Complete training What problems is Epic solving and how is that benefiting you? Patient charting

AU

Anonymous User

12/15/17

5 out of 5

"Great EHR"

What do you like best about Epic? The interface for building is user friendly What do you dislike about Epic? Sometimes the screen is too busy- too much to sort through What problems is Epic solving and how is that benefiting you? Electronic Health Record for reporting to the government.

RS

Ramzi S

12/15/17

4.5 out of 5

"Highly recommended"

What do you like best about Epic? Innovative software to simplify workflows What do you dislike about Epic? Epic support lines could be more experienced. Recommendations to others considering Epic: Make the change! What problems is Epic solving and how is that benefiting you? Simplifying workflows and reducing the number of systems used.

KS

Kayla S

12/15/17

4.5 out of 5

"Healthcare use "

What do you like best about Epic? I like how organized all the patients information is in the system. Makes things easier when trying to look up something specific. What do you dislike about Epic? At times, when there is exesive use by many in a department the program slows down and makes it hard to work. It is also unclean when people send you messages through the system weather they or you have recieve them. Recommendations to others considering Epic: Having classes focused on learning to ...

Read more

AU

Anonymous User

12/14/17

4 out of 5

"Stable Electronic Medical Record System"

What do you like best about Epic? Overall, I like that EPIC is a fairly intuitive EMR system that is stable and bug-free. I also like that EPIC allows for remote access. What do you dislike about Epic? When creating note templates, I do not feel that it's shortcuts to help populate forms is very straightforward. It definitely takes a tutorial and some practice. What problems is Epic solving and how is that benefiting you? We needed a reliable EMR that would help unify the various clinicians ...

Read more

AU

Anonymous User

12/14/17

5 out of 5

"Very Well Done"

What do you like best about Epic? Makes my Charting sooooooo much easier- relatively intuitive What do you dislike about Epic? Needs more RN insights for what we chart What problems is Epic solving and how is that benefiting you? Makes my charting easy

AU

Anonymous User

12/14/17

5 out of 5

"Epic for Hospital Staff"

What do you like best about Epic? Instantaneous retrieval of any MRN especially with all the heavy loaded data What do you dislike about Epic? Loading takes time through network and once loaded its good What problems is Epic solving and how is that benefiting you? Test Specialty Systems which intake data from Epic. Read data and process from Epic. Beneficial for all patient hospital data

AU

Anonymous User

12/14/17

2.5 out of 5

"Difficulty with Epic"

What do you like best about Epic? I like being able to pull up previous encounters, labs ect. What do you dislike about Epic? It is hard to navigate. There are like 100 different ways to pull up progress notes. Hard to use epic on a lap top , the layout looks funny. Also the GIP hospice work flow for epic is ridiculous. Recommendations to others considering Epic: Train consultants just as you do hospital staff What problems is Epic solving and how is that benefiting you? Easy access for ...

Read more

AU

Anonymous User

12/14/17

3.5 out of 5

"Medical secretary"

What do you like best about Epic? Its easy to navigate about to all the different areas What do you dislike about Epic? I don't like how fast it times out or that you cannot have more than 1 open at a time. What problems is Epic solving and how is that benefiting you? we are able to do lots of documenting when it comes to our patients care.

Free vendor scorecard

Evaluate Epic objectively with the EHR software scorecard

A weighted EHR software vendor scorecard to score Epic against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].