Epic Reviews in July 2025: User Ratings, Pros & Cons

"EPIC is great"

What do you like best about Epic? EPIC is a great EMR and has fantastic customer service. I use the product as an administrator not a clinician. I am able to access the information that I need. What do you dislike about Epic? There are many advancements that the industry is making (Starbucks, Chick-fil-a) that allow customers to use geo-location to check in/order/indicate that they have arrived. We would like to make this feature available to our patients for checking into their ...

"Great EHR"

What do you like best about Epic? The interface for building is user friendly What do you dislike about Epic? Sometimes the screen is too busy- too much to sort through What problems is Epic solving and how is that benefiting you? Electronic Health Record for reporting to the government.

"Epic is a great tool for scheduling"

What do you like best about Epic? The ability to utilize waitlists is great! What do you dislike about Epic? Not being able to see patients that no show after a certain amount of time Recommendations to others considering Epic: It is a greta product, and covers so many aspects of the clinic process What problems is Epic solving and how is that benefiting you? Time management , being able to see how long wait times are

"Highly recommended"

What do you like best about Epic? Innovative software to simplify workflows What do you dislike about Epic? Epic support lines could be more experienced. Recommendations to others considering Epic: Make the change! What problems is Epic solving and how is that benefiting you? Simplifying workflows and reducing the number of systems used.

"Healthcare use "

What do you like best about Epic? I like how organized all the patients information is in the system. Makes things easier when trying to look up something specific. What do you dislike about Epic? At times, when there is exesive use by many in a department the program slows down and makes it hard to work. It is also unclean when people send you messages through the system weather they or you have recieve them. Recommendations to others considering Epic: Having classes focused on learning to ...

"Very Well Done"

What do you like best about Epic? Makes my Charting sooooooo much easier- relatively intuitive What do you dislike about Epic? Needs more RN insights for what we chart What problems is Epic solving and how is that benefiting you? Makes my charting easy

"Epic for Hospital Staff"

What do you like best about Epic? Instantaneous retrieval of any MRN especially with all the heavy loaded data What do you dislike about Epic? Loading takes time through network and once loaded its good What problems is Epic solving and how is that benefiting you? Test Specialty Systems which intake data from Epic. Read data and process from Epic. Beneficial for all patient hospital data

"Most robust EMR I've worked with yet"

What do you like best about Epic? Customizable, great support, works well, robust features What do you dislike about Epic? Lots of education required for users - analysts and end users alike What problems is Epic solving and how is that benefiting you? EMR with features to allow reminders for patients and providers, safety features built in, support available when needed

"One of the best EMR interfaces out there"

What do you like best about Epic? It is easy to use and navigate, particularly for someone who has just started using the program. There wasn't too much training I needed to undergo to understand using the product when I first started. What do you dislike about Epic? The degree of advanced capabilities seems unnecessary for most use and could be streamlined more to create an even more user-friendly interface. What problems is Epic solving and how is that benefiting you? Epic streamlines our ...

"Ever Evolving Epic"

What do you like best about Epic? The program is Windows based and fairly simple to use. What do you dislike about Epic? As with everything, things change and evolve. Besides doing my nursing job, learning the nuances as they change is a challenge. What problems is Epic solving and how is that benefiting you? I get to be the tester, user and developer on this project, along with hundreds of others. It is teaching me that nothing is static and new needs require more development. Benefits? ...