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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 41-50 out of 891

AU

Anonymous User

12/11/21

4 out of 5

"Epic Charting"

What do you like best about Epic? It's well organized and easily customizable to your preferences. What do you dislike about Epic? Things you cannot shut off/disable (orders in the brain) that you have to just skip. Can be hard to find certain things sometimes. What problems is Epic solving and how is that benefiting you? User friendly charting, makes it easy to get through tedious charting quicker.

AU

Anonymous User

12/10/21

5 out of 5

"Efficient and User Friendly"

What do you like best about Epic? I enjoy the ease of use with Epic as opposed to the Soarian system our hospital used to utilize. It’s much more user friendly, the formatting isn’t intimidating and anyone with a basic knowledge of computer software can manage to use the system effectively. What do you dislike about Epic? I can honestly say there is nothing about this program that I can think of that I dislike. It’s made a huge difference in how we treat our patients. Recommendations to ...

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AU

Anonymous User

12/10/21

3 out of 5

"Too many clicks to achieve one action"

What do you like best about Epic? So much space for information storage. It can save patient information to a near unlimited amount (demographic, imaging, labs, past encounters, etc.). It also has a lot of customizability for those who use Epic regularly. For example, they can save shortcuts or move tabs to their liking or practicality. What do you dislike about Epic? It takes many clicks to achieve just a single action. Sometimes it takes a long time to load or crashes entirely. When this ...

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AU

Anonymous User

12/10/21

3 out of 5

"Too many clicks to achieve one action"

What do you like best about Epic? So much space for information storage. It can save patient information to a near unlimited amount (demographic, imaging, labs, past encounters, etc.). It also has a lot of customizability for those who use Epic regularly. For example, they can save shortcuts or move tabs to their liking or practicality. What do you dislike about Epic? It takes many clicks to achieve just a single action. Sometimes it takes a long time to load or crashes entirely. When this ...

Read more

AU

Anonymous User

12/08/21

4 out of 5

"Excellent EHR Platform"

What do you like best about Epic? Accessing patient charts is super easy with this software. It is accessible in many hospital / care centers to carry over EHR information from one facility to another. What do you dislike about Epic? Not compatible with other EMR systems such as Nextech. What problems is Epic solving and how is that benefiting you? Continuation of care is completed fluently and successfully. I am in the medical department and do not have knowledge if there is financial gain ...

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AU

Anonymous User

12/08/21

4 out of 5

"Excellent EHR Platform"

What do you like best about Epic? Accessing patient charts is super easy with this software. It is accessible in many hospital / care centers to carry over EHR information from one facility to another. What do you dislike about Epic? Not compatible with other EMR systems such as Nextech. What problems is Epic solving and how is that benefiting you? Continuation of care is completed fluently and successfully. I am in the medical department and do not have knowledge if there is financial gain ...

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AU

Anonymous User

11/30/21

4.5 out of 5

"Epic is User Friendly"

What do you like best about Epic? What I like best about Epic is that it is user-friendly because Epic is role-specific. When a nurse logs into Epic she will see her workflow exclusively, which makes documentation simpler and workflow specific. What do you dislike about Epic? One of the downsides of Epic is that if an end-user uses EPIC at various facilities, their personalized notes, orders, etc. can't be integrated and or shared. It's time consuming for end-users to have to set up ...

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A

Alexandro

11/30/21

4 out of 5

A review of my experience using Epic

PROS: Epic is very navigatable because of its clean layout. It has a reliable search function that has plenty of filter options available too. CONS: It can be overwhelming to manage options and tabs but as soon as you familiarize yourself with them there is no problem.

A

Alexandro

11/30/21

4 out of 5

A review of my experience using Epic

PROS: Epic is very navigatable because of its clean layout. It has a reliable search function that has plenty of filter options available too. CONS: It can be overwhelming to manage options and tabs but as soon as you familiarize yourself with them there is no problem.

EP

Emma P

11/28/21

3.5 out of 5

"It has been a big upgrade for our company"

What do you like best about Epic? Being able to view everything in one place for my client. I am able to see updates from the providers in real time. I can find everything I need in an organized place. What do you dislike about Epic? We use this for a behavioral health setting. Epic is really set up for more of a medical setting. So we are having to work out the kinks and having to work with epic writers to name adjustments as we have needed. Recommendations to others considering Epic: Once ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].