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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 251-260 out of 891

AU

Anonymous User

06/20/19

5 out of 5

"A visually appealing, modern way to manage healthcare records"

What do you like best about Epic? As a nurse I love the “brain” feature. It is a great way to see an overview of the tasks I need to complete for each patient. It is so helpful when scheduling procedures and tests for patients because I can see exactly when in the day would least interrupt their care. It is also so helpful in that it reminds me of things like reassessments and labs, and many other things that could otherwise easily get forgotten during a busy 12 hour shift. What do you ...

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AU

Anonymous User

06/15/19

4 out of 5

"Epic is the most intuitive "

What do you like best about Epic? Epic seems to have everything you need all in an organized way. I like the customizable tabs, integration of other healthcare system reports, and communication across hospitals. What do you dislike about Epic? Initially it can seem overwhelming but once you navigate the system enough you find that there is so much helpful stuff in there. Sometimes the different window sizing is annoying. Trying to go through old lab values for research was also a pain ...

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AU

Anonymous User

06/15/19

2 out of 5

"Nurse Tech "

What do you like best about Epic? Epic is pretty easy to use for charting. It allows for clear visualization of timing that anything was done by any team member. What do you dislike about Epic? Some things are not consolidated and can be difficult to find. They may only appear under one very specific section and not another, relevant one. What problems is Epic solving and how is that benefiting you? Epic holds all patient care members accountable and allows all of them to chart but only to ...

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AU

Anonymous User

06/11/19

4 out of 5

"Very good program"

What do you like best about Epic? It is a very good program I enjoys using it and the new update is awesome What do you dislike about Epic? Too cluttered. I would rather have it a little more compact What problems is Epic solving and how is that benefiting you? I am solving a lot of patient management problems. Especially when organizing information

AU

Anonymous User

06/11/19

5 out of 5

"Nursing Documentation"

What do you like best about Epic? Very user-friendly, tabs are helpful. Great overall What do you dislike about Epic? Some upgrades feel like downgrades for us nurses. Recommendations to others considering Epic: Dont change tabs too often What problems is Epic solving and how is that benefiting you? Problem with written documentation before, it’s easy, time efficient.

AU

Anonymous User

06/06/19

4.5 out of 5

"Epic review"

What do you like best about Epic? Epic is the system we use for everything for our patients at chop. From checking them in to documenting notes, placing lab orders etc. What do you dislike about Epic? Epic tends to shut down alot or freeze, it sends kind of older and could be upgraded What problems is Epic solving and how is that benefiting you? Registration l, documentation , lab and specialist orders

AU

Anonymous User

06/04/19

4.5 out of 5

"Successful and quick charting for nurses. "

What do you like best about Epic? My favorite aspect of Epic is the ability to creat your own smart phrases for any given situation. They save me so much time with charting, and ensure that I put all important and necessary aspects of patient care in my notes. What do you dislike about Epic? When doing telephone encounters, you may have a conversation with multiple replies. The replies don’t always show up in the patients chart, which can make it confusing to figure out what conversation ...

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AU

Anonymous User

06/03/19

4 out of 5

"Efficient but takes a while to master"

What do you like best about Epic? Lots of places to access information, makes our work faster What do you dislike about Epic? Complicated system, takes a while to learn Recommendations to others considering Epic: Provide lots of training What problems is Epic solving and how is that benefiting you? We are able to streamline a lot of patient’s information

AU

Anonymous User

05/31/19

5 out of 5

"I have used Epic for 5 years in healthcare."

What do you like best about Epic? I like Epic because it is very user friendly. What do you dislike about Epic? Epic is helpful to me because the patients are easily organized and easy to view. What problems is Epic solving and how is that benefiting you? I am able to room my patients in a timely manner because of the organization. I like that Epic system has places for me to view if I need help.

AU

Anonymous User

05/28/19

3.5 out of 5

"Epic is very busy with too many screens and difficult to navigate sometimes "

What do you like best about Epic? Epic is helpful by having information in one place and not having to look for several paper charts to find information What do you dislike about Epic? The downsides to using Epic is that some of the information needed for reporting is not available on the Rover and there are too many tabs making the charting too busy. What problems is Epic solving and how is that benefiting you? We have finally gotten rid of paper charting and it is very beneficial to have Epic

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].