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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 151-160 out of 891

AU

Anonymous User

10/09/19

3 out of 5

"It is okay to use this system "

What do you like best about Epic? It would be helpful because all hospitals in Synterra use the same system What do you dislike about Epic? I don’t like when there is downtime and we are unable to chart What problems is Epic solving and how is that benefiting you? The technical parts of it that can’t be fixed

AU

Anonymous User

10/09/19

5 out of 5

"Easy to navigate and excellent coordination access."

What do you like best about Epic? It's very intuitive and clear. I love coordinating care with other offices and organizations that use Epic in Care Everywhere. What do you dislike about Epic? I wish there were more areas to free text in the flowsheets. Recommendations to others considering Epic: Give yourself time to adjust, and you will quickly realize how organized and helpful this program is! What problems is Epic solving and how is that benefiting you? Easy to schedule appointments and ...

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AU

Anonymous User

10/09/19

3 out of 5

"It is okay to use this system "

What do you like best about Epic? It would be helpful because all hospitals in Synterra use the same system What do you dislike about Epic? I don’t like when there is downtime and we are unable to chart What problems is Epic solving and how is that benefiting you? The technical parts of it that can’t be fixed

AU

Anonymous User

10/08/19

4 out of 5

"Epic as a nurse "

What do you like best about Epic? Epic allows us to quickly chart everything we need to in one place with multiple different sections. What do you dislike about Epic? There are so many sections that it is sometimes hard to find where certain info is located. Recommendations to others considering Epic: N/a What problems is Epic solving and how is that benefiting you? Epic allows us to utilize electronic charting and medication verification which is another step working against human error.

AU

Anonymous User

10/08/19

4.5 out of 5

"Improvement in medical field"

What do you like best about Epic? User-friendly for the most part. It has made communication between hospitals and electronically pushing material fairly simple with the exception of institutions not within our system What do you dislike about Epic? Some of it’s a little wordy. Physicians sometimes have trouble with viewing the uploaded documents to medía. Recommendations to others considering Epic: Take the prep course and get certified. Epic help line is helpful as well What problems is ...

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AU

Anonymous User

10/07/19

4 out of 5

"Epic functionality "

What do you like best about Epic? Epic is easy to document nursing care and is pretty user friendly. What do you dislike about Epic? The thing that I dislike about epic is that it has 100 different ways to access the same information/page. It makes things confusing when you’re trying to get back to it later. What problems is Epic solving and how is that benefiting you? Solving time saving issues with a copy/paste feature. Epic helps nurses have thorough documentation in less time.

KM

Krysten M. B

10/05/19

5 out of 5

"Excellent Program!"

What do you like best about Epic? EPIC is awesome! Everything is very well organized and easy to find. The program itself is quite easy to learn to use and there are so many shortcuts and capabilities that make my job easier! What do you dislike about Epic? Honestly, I can't think of anything. It's an excellent program that I would gladly recommend to anyone in healthcare. What problems is Epic solving and how is that benefiting you? EPIC allows us to keep our patient's medical records in ...

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SM

Syliece M

10/05/19

4 out of 5

"Epic love"

What do you like best about Epic? You can access records, test, notes, and so much more from providers. What do you dislike about Epic? The updates tend to slow down the system at times. What problems is Epic solving and how is that benefiting you? It allows patient care to continue

AU

Anonymous User

10/05/19

4.5 out of 5

"easy to do basic notes"

What do you like best about Epic? Easy to filter notes. Easy to find my own notes. What do you dislike about Epic? Hard to access and find scanned documents from paper charting. What problems is Epic solving and how is that benefiting you? Would like to communicate easier and now there is a chat feature.

AU

Anonymous User

10/04/19

4 out of 5

"Utilize Epic daily for EMR."

What do you like best about Epic? The brain is my favorite part of the new Epic. It clearly shows all your tasks and helps your organize your day. What do you dislike about Epic? It is not always user friendly. The search functions are basically unusable as they don’t show the actual information that you are searching for. What problems is Epic solving and how is that benefiting you? I have talked with our clindoc people about ways to improve Epic such as matching the rounding in the MAR to ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].