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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 131-140 out of 891

AU

Anonymous User

10/25/19

5 out of 5

"EPIC - great EHR solution"

What do you like best about Epic? EPIC provides a single interface for all of the patients in our multi-site healthcare system. What do you dislike about Epic? EPIC reporting can be difficult to navigate and often requires creation of reports by designers. Recommendations to others considering Epic: Worth the hassle of switching EHRs, What problems is Epic solving and how is that benefiting you? EPIC allows me to track patients throughout their course of care, across multiple systems.

JA

Jesse A

10/24/19

4 out of 5

"User friendly "

What do you like best about Epic? Very user friendly and helpful to be able to customize What do you dislike about Epic? Wish it was easier to “hide” certain features to further simplify the documentation options What problems is Epic solving and how is that benefiting you? I use it for all my documentation

AU

Anonymous User

10/24/19

5 out of 5

"Overall easy to navigate and work through. "

What do you like best about Epic? Everything is easy to find with all the labeled tabs and search bar. You can pretty much find whatever you’re looking for in less than 30 seconds. What do you dislike about Epic? The only downside of epic I can think of is slow load up time. It may a moment for the program to auto fill with info and log on What problems is Epic solving and how is that benefiting you? I haven’t had to solve any problems with epic. I have realized the convenience of ...

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AU

Anonymous User

10/22/19

5 out of 5

"Easy Navigation Throughout"

What do you like best about Epic? I love how organized it is. It makes it really easy to find information! What do you dislike about Epic? It sometimes seems to bog down with more use of the software. What problems is Epic solving and how is that benefiting you? I am entering patient data, the ability to go back in time is great for looking for references.

AU

Anonymous User

10/22/19

4 out of 5

"EMR with powerful tools for patient care"

What do you like best about Epic? EPIC is an EMR that is widely used and has great support. It has many customizable tools, which is the best feature. Monitoring patients labs, vitals, and imaging tests is easy to do with the many features the platform offers. Easy to access off campus and on mobile devices. Good communication tools between all healthcare professionals on a patient's care team. What do you dislike about Epic? It is somewhat difficult to make your own templates without the ...

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AE

Alyssa E

10/22/19

4.5 out of 5

"User friendly"

What do you like best about Epic? I love the layout epic uses. It is very easy to find what you are looking for in the patient chart. This system is very user friendly and easy to use. What do you dislike about Epic? Aside from the MAR there are other ways to look up patient meds that I feel is almost unnecessary because the MAR is the most informative and has the most simple layout. What problems is Epic solving and how is that benefiting you? Easy to chart patient information. I have also ...

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AU

Anonymous User

10/22/19

5 out of 5

"Epic is a great software for those in patient care"

What do you like best about Epic? Epic provides a database to keep patient information in a safe place. It keeps information organized and ultimately helps healthcare providers provide better care. What do you dislike about Epic? There are occasional glitches and down times, as with any other software. What problems is Epic solving and how is that benefiting you? Epic allows healthcare professionals to access and record patient health information in a safe database and in an organized ...

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AU

Anonymous User

10/21/19

4 out of 5

"SLP using Epic in large hospital "

What do you like best about Epic? I like that epic has organized large amounts of information relatively well. I also like that they are fairly responsive to building new items we need. I also like that their updates keep the bones of the system and the general organization layout, this makes it easier to adapt. What do you dislike about Epic? We recently updated and the notes from various providers have been scrunched on a side bar. It was easier for me the view them when they took up the ...

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AU

Anonymous User

10/20/19

5 out of 5

"Epic's intuitiveness makes it one of the best."

What do you like best about Epic? Epic is a top to bottom solution for any healthcare organization, Hospital or Clinic, it allows for deep customization and optimizations for efficient work and good patient experience. What do you dislike about Epic? There is a lot going on at once on the software's screen, the depth of the software shows with every clickable button available to the end users. It can be daunting to face this system for the first time and learning to navigate efficiently is ...

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AU

Anonymous User

10/20/19

4.5 out of 5

"Epic is always changing"

What do you like best about Epic? I like that I can help patients receive continuation of care, by transferring their records electronically from other hospitals. What do you dislike about Epic? Sometimes the new changes are not always helpful. Recommendations to others considering Epic: It's always changing, most of the time for the good. What problems is Epic solving and how is that benefiting you? Epic is beneficial when patients are changing hospital systems, or if they are students ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].