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9.2

SpotScore

EngageBay - Marketing Automation Software

EngageBay Reviews in July 2026: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

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Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

EngageBay is a CRM built for startups and small to mid-sized businesses that need automation, workflows, email tracking, and marketing campaign management at a lower price point than enterprise platforms. The interface is straightforward—the kanban view for deal management is a practical feature that reduces clicks in your sales process. Pricing scales with team ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Includes CRM, sales, and marketing features typically found in higher-cost alternatives.

  • Easy to use and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 41-50 out of 502

SB

Susan Bromwich

04/09/24

5 out of 5

Outstanding customer support

Outstanding customer support and product knowledge from the support team. With a huge array of functionality it can be tricky to take it all on board. The customer service team are exceptionally helpful, quick to respond and very patient! Highly recommend.

SB

Susan Bromwich

04/09/24

5 out of 5

Outstanding customer support

Outstanding customer support and product knowledge from the support team. With a huge array of functionality it can be tricky to take it all on board. The customer service team are exceptionally helpful, quick to respond and very patient! Highly recommend.

L

Lvm

04/08/24

5 out of 5

Good support

Quick support with indepth expertise

MP

Melissa P

04/08/24

5 out of 5

Great company to work with

We have been working with EngageBay for quite a while and I would highly recommend. The developers have included any feature you would find on a high-cost CRM and they are always making improvements and adding feature sets. The support is top notch and they always provide the solution and answers quickly and understandable.

CE

Colin Eick

04/08/24

5 out of 5

Awesome support

Awesome support! Very trusty and superfast respond.

L

Lvm

04/08/24

5 out of 5

Good support

Quick support with indepth expertise

MP

Melissa P

04/08/24

5 out of 5

Great company to work with

We have been working with EngageBay for quite a while and I would highly recommend. The developers have included any feature you would find on a high-cost CRM and they are always making improvements and adding feature sets. The support is top notch and they always provide the solution and answers quickly and understandable.

CE

Colin Eick

04/08/24

5 out of 5

Awesome support

Awesome support! Very trusty and superfast respond.

LM

Lillian Mohling

04/07/24

5 out of 5

Good response time.

Date of experience: April 08, 2024

LM

Lillian Mohling

04/07/24

5 out of 5

Good response time.

Date of experience: April 08, 2024

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].