9.2
Spot Score
EngageBay Reviews in June 2026: User Ratings, Pros & Cons
Streamline your marketing and grow your business effortlessly.
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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan
EngageBay Reviews & Ratings
Spotsaas Editor’s POV
EngageBay has carved a solid reputation as a highly capable and affordable CRM tool, making it a standout choice for startups and small to mid-sized businesses. Its competitive pricing, paired with a robust set of features like automation, workflows, email tracking, and marketing campaign management, ensures accessibility to functionalities often reserved for ...Read more
EngageBay pros and cons
Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.
Affordable and cost-effective, particularly appealing to startups and small businesses.
Power-packed with essential CRM, sales, and marketing features, often found in higher-cost alternatives.
Easy to use, intuitive, and simple to navigate, benefiting non-technical users and small teams.
Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.
Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.
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Showing 51-60 out of 502
L
Laura
03/31/24
Superb customer service
Superb customer service! Questions replied to and answered immediately. Can not recommend EngageBay's customer service more highly.
OA
olajumoke adigun
03/26/24
Great experience
Great experience
TE
Talia Elchah
03/25/24
Great support
Great support, great product, great price. Really happy so far!
AP
Anthony Perl
03/20/24
The support service is very responsive…
The support service is very responsive and always willing to try to walk you through how to do things. That includes logging in to your account to view what you have tried and pointing out any errors.
MB
Michael Bloem
03/20/24
I had a great experience with Bob Smith…
I had a great experience with Bob Smith from Engage bay. He was able to solve some technical issues I had with getting some widgets working on my website. I think it's great when technical support have skills to resolve issues in such good time too!
C
Colleen
03/20/24
EngageBay is excellent!
I have been using EngageBay for about three years. It has been such a huge help to my work. Today I had a technical issue and contacted them through the chat. Their agent, Mark, fixed it immediately and was extremely helpful. I cannot say enough how I appreciate his quick help and fixing the issue. I highly recommend EngageBay.
DE
Dani Espinoza-Gonzalez
03/20/24
Director
Bob is helpful and responsive
DE
Dani Espinoza-Gonzalez
03/20/24
great customer service experience
Date of experience: March 21, 2024
EG
Egor Guliaev
03/20/24
The platform is intuitive and has…
The platform is intuitive and has everything I need, the support is very responsive.
AA
Anqa AML
03/19/24
EngageBay Services consistently exceeds expectation
EngageBay Services consistently exceeds expectation and the application is one of the most functional applications I have used.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].