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9.2

Spot Score

EngageBay - Marketing Automation Software

EngageBay Reviews in June 2026: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

EngageBay has carved a solid reputation as a highly capable and affordable CRM tool, making it a standout choice for startups and small to mid-sized businesses. Its competitive pricing, paired with a robust set of features like automation, workflows, email tracking, and marketing campaign management, ensures accessibility to functionalities often reserved for ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Power-packed with essential CRM, sales, and marketing features, often found in higher-cost alternatives.

  • Easy to use, intuitive, and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 391-400 out of 502

RP

Rodrigo P

04/14/20

3 out of 5

Agile, easy and practical to handle.

What do you like best? It is a practical tool and very easy to integrate, since thanks to its functions they allow you to carry out a practical and useful automation, managing and organizing sales and emails in a much more practical way. What do you dislike? I would like you to have more options for the automation of various accesses, since you still do not have any options to carry out social publications on various networks What problems are you solving with the product? What ...

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EW

Erik W

03/03/20

4 out of 5

All-in-one with a lot of promise

What do you like best? Having all your most essential business functions (sales, marketing, service) under one roof makes a lot of sense. Flick a button and you're in a different mindset. No need to log in to another system. This type of all-in-one product holds great promise for the future. EngageBay also offers excellent support. I was in contact with them on almost a daily basis during setup and they were always there for me. They care about the customer experience. What do you ...

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PV

Pierpaolo V

02/20/20

4.5 out of 5

Beautiful discovery!

What do you like best? Quick and easy to use. All very easy. It has everything we need (integration, mail automation, sales automation, lead generation, Android and Ios apps, support ticket e chat for visitors, etc...). What do you dislike? It is not possible to program post social (at the moment you can only monitor your profiles, although technical support has assured me that it is in their roadmap). Maybe the pricing model needs to be improved by including web analytics ...

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RS

Rob S

11/06/19

5 out of 5

Does it all at a reasonable price

What do you like best? EngageBay handles all of my marketing, Sales/CRM, and support needs easily and intuitively for a great price. Sales process was friendly and never pushy. Onboarding is an ongoing process, and the team is very responsive. What do you dislike? If I have to pick something, I'd say it's not as "pretty" as others in the same marketplace, but I don't really care. Some functions aren't as intuitive, i.e. even though you can create automation through the sales bay, ...

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JM

joseh m

09/03/19

5 out of 5

A good marketing automation platform.

What do you like best? This platform it's helpful for our marketing campaign from designing email.Also works pretty with my business. What do you dislike? This tool meets the benefits it offers so there is nothing in adding thus I recommend it as best tool for business marketing. Recommendations to others considering the product: This platform is relatively new and still need to improvement all the times. What problems are you solving with the product? What benefits have ...

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PJ

Patrick J

08/23/19

5 out of 5

Great platform for Marketing & sales efforts.

What do you like best? It's really helpful for email marketing campaign from designing email, landing page to tracking and reporting result. What do you dislike? So far no any dislikes realized in this system. Recommendations to others considering the product: Easy to use and excellent customer service software and I highly recommend it. What problems are you solving with the product? What benefits have you realized? This system makes creating funnels super easy. You ...

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LB

Letty Balopeños

07/09/19

5 out of 5

Everything I need for a Business Tool

PROS & CONS What are the best aspects of this product? I am an old lady that is running a small business even before the computer became mainstream. I do not operate the system myself. But, it is important for me to understand the information it is providing. It was really difficult for anyone to let me start using any tech. However, I can see how thinsg are being done now and I want my legacy to somehow live on even in the modern era. We use simple posting, sharing, basic email before. ...

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AR

Anonymous Reviewer

07/08/19

5 out of 5

An Emerging Powertool

PROS & CONS What are the best aspects of this product? I am really amazed on how fast the tool had evolved in the past few months. I first saw it during black Friday 2018. It was an OK tool but does not do much. So I signed up on a free account but did not bother much. I had a chance to look at it again around March of 2019 and it is amazing how much it changed. I started using it as a free user and the options keeps growing by the week. I finally decided to pay for it since I can do ...

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A

Anonymous

07/07/19

5 out of 5

An Emerging Powertool

What do you like best? I am really amazed on how fast the tool had evolved in the past few months. I first saw it during black Friday 2018. It was an OK tool but does not do much. So I signed up on a free account but did not bother much. I had a chance to look at it again around March of 2019 and it is amazing how much it changed. I started using it as a free user and the options keeps growing by the week. I finally decided to pay for it since I can do all my work on it already at a ...

Read more

UI

User in Computer Software

07/07/19

5 out of 5

An Emerging Powertool

What do you like best? I am really amazed on how fast the tool had evolved in the past few months. I first saw it during black Friday 2018. It was an OK tool but does not do much. So I signed up on a free account but did not bother much. I had a chance to look at it again around March of 2019 and it is amazing how much it changed. I started using it as a free user and the options keeps growing by the week. I finally decided to pay for it since I can do all my work on it already at a ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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