9.2
SpotScore
EngageBay Reviews in August 2026: User Ratings, Pros & Cons
Streamline your marketing and grow your business effortlessly.
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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan
EngageBay Reviews & Ratings
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Spotsaas Editor’s POV
EngageBay is a CRM built for startups and small to mid-sized businesses that need automation, workflows, email tracking, and marketing campaign management at a lower price point than enterprise platforms. The interface is straightforward—the kanban view for deal management is a practical feature that reduces clicks in your sales process. Pricing scales with team ...Read more
EngageBay pros and cons
Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.
Affordable and cost-effective, particularly appealing to startups and small businesses.
Includes CRM, sales, and marketing features typically found in higher-cost alternatives.
Easy to use and simple to navigate, benefiting non-technical users and small teams.
Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.
Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.
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Showing 331-340 out of 502
PR
Professor Raymond
05/01/23
Great tool. Great Support
The platform is simple to use with no complicated language. Consists of robust CRM functionalities and Marketing Automation tool without having to spend some big bucks! Support has been prompt and timely and Bob has been a great help.
AB
Accel Business Capital
04/30/23
The user interface is easy to use and…
The user interface is easy to use and navigate. Customer service is always available quickly. The phone application can be updated a bit but it is better than most. Some 'Prebuilt' automation templates and sequences that are easily editable would be a nice addition to the offering. Other than that the system is great.
EW
Elmer Woody
04/30/23
Awesome company
Awesome company, awesome support! I highly recommend.
FB
Federico Boccheciampe
04/29/23
All-inclusive CRM
Original Review on April 30, 2023, All-inclusive CRM, excellent customer service! Unbeatable price. You better come on board before it is too late. Edit on June 22, 2023: I have reached customer service with a couple of recommendations of things to change (things that make the platform easier or more difficult FOR ME to use). To my amazement, Engagebay's team listened and now I have a Ticket grid view in less than a month! When we were with HubSnot all their responses to my ...
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EM
Emmanuel Mason
04/26/23
Nice customer service.
Date of experience: April 27, 2023
G
Gloris
04/26/23
Bob Smith
Bob Smith talked me through my Customer Service needs. You go, Bob!
K&
Kat & Team TasteBuds
04/25/23
Great tool for small biz!
Mostly intuitive and when it's not CS is on the spot.
KS
Karthikeyan Shanmugam
04/25/23
We just started using Engage bay to…
We just started using Engage bay to test the tool and its been a great experience so far. Their support team is awesome. Whenever we have had questions, We got assistance then and there.
CC
Carlo Celis
04/24/23
Engagebay is very easy to use and with…
Engagebay is very easy to use and with great tech support.
TC
Tabor Carlton
04/23/23
Fast support, product is continually expanding with new features
I used Engage Bay at my previous company and have been very satisfied. I signed up when I joined a new company and have received consistent service to my first experience, equally high quality. Support is fast to respond via live chat and the team is very proactive at getting you set up for success. The product is intuitive and easy to use and delivers as promised.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].