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9.2

SpotScore

EngageBay - Marketing Automation Software

EngageBay Reviews in August 2026: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

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Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

EngageBay is a CRM built for startups and small to mid-sized businesses that need automation, workflows, email tracking, and marketing campaign management at a lower price point than enterprise platforms. The interface is straightforward—the kanban view for deal management is a practical feature that reduces clicks in your sales process. Pricing scales with team ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Includes CRM, sales, and marketing features typically found in higher-cost alternatives.

  • Easy to use and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 271-280 out of 502

C

customer

08/08/23

5 out of 5

Bob did as Great Job

Bob, did a great job. Solved my problem in a matter of seconds.

MR

Mendelovich Rachel

08/07/23

5 out of 5

was good

Asked question and got answer

C

Creative

08/06/23

5 out of 5

EngageBay was very accommodating

EngageBay was very accommodating. They always responded to my emails and helped fixed the issue at hand.

P

Peeti

08/06/23

5 out of 5

A cheaper and affordable CRM with all…

A cheaper and affordable CRM with all the features of Sales and Marketing. I love their support which is very prompt in responding whenever I need help.

P

Patrick

08/02/23

5 out of 5

Great and speedy customer service!

Great and speedy customer service. I strongly recommend Engage Bay to all my clients.

DT

Dung Trung

08/02/23

5 out of 5

I am very satisfied with the quality

Date of experience: August 03, 2023

RA

Robert Amiral

08/02/23

5 out of 5

Bob was prompt and very helpful

Bob was prompt and very helpful. He understood my issue and resolved it very quickly.

J

Jazzy

08/01/23

5 out of 5

I was looking for a function I couldn't…

I was looking for a function I couldn't find for an hour! I messaged customer service and they helped me resolve my issue in 1 minute *face palm* thank you Bob Smith at customer service, you're my hero....

ZM

Zoya M

08/01/23

5 out of 5

"Best CRM at Affordable price which is better than hubspot."

What do you like best about EngageBay All-in-One Suite? it is one of the best and simple tool for Marketing and Sales Campaingns. Engagebay has helped streamline our sales and marketing processes. Their support team was very helpful and even the onboarding experieince was awesome.

JS

john surdoval

07/31/23

5 out of 5

Online chat understands their system…

Online chat understands their system extremely well and can provide very beneficial, time-saving short-cuts.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].