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9.2

Spot Score

EngageBay - Marketing Automation Software

EngageBay Reviews in June 2026: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

EngageBay has carved a solid reputation as a highly capable and affordable CRM tool, making it a standout choice for startups and small to mid-sized businesses. Its competitive pricing, paired with a robust set of features like automation, workflows, email tracking, and marketing campaign management, ensures accessibility to functionalities often reserved for ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Power-packed with essential CRM, sales, and marketing features, often found in higher-cost alternatives.

  • Easy to use, intuitive, and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 261-270 out of 502

RA

RJ AGRi Point

08/23/23

5 out of 5

EngageBay is a marketing game-changer

EngageBay is a marketing game-changer! Their all-in-one platform covers everything from emails to automation and more. The user-friendly interface made the transition seamless, and the automation features are impressive. What truly stands out is their incredible support team. Quick responses and genuine care for user success make a world of difference. EngageBay's reporting tools are insightful, aiding data-driven decisions. In summary, EngageBay is THE marketing solution. Kudos to the ...

Read more

SD

susie d

08/23/23

5 out of 5

Bob smaith is great and helpful and…

Bob smaith is great and helpful and completed my requests

DD

Dorothée De Pauw

08/21/23

5 out of 5

Great support response

Great support response The support staff is very reachable and helpful. You are talking to a real person an not a bot. Engagebay is great all-in-one marketing and CRM solution for our small software business.

ZG

Zachary Green

08/17/23

5 out of 5

Better the HubSpot and SalesForce at a fraction of the cost

I've used several different CRM systems over the years. EngageBay is HEAD AND SHOULDERS above the rest. For a fraction of the cost of HubSpot and Salesforce, you get a robust product and tremendous customer support (Bob Smith is the man!) My only compliant is that I didn't start using EB sooner !

VA

Vesper Aerospace

08/17/23

5 out of 5

Very good tech support!

Date of experience: August 18, 2023

TH

Travis H

08/16/23

5 out of 5

Excellent Support! Great CRM for Small Businesses.

The availability, helpfulness, and promptness of the support staff alone stands in stark contrast to the support provided by other CRM's I have used. Our company originally used HubSpot, but as a small business we were simply pay-walled out of too many features. With the exception of some minor inconveniences, Engagebay seems to provide everything a small business needs at a fraction of the cost. The support staff seems to be available 24/7 and they have been incredibly helpful. We are in ...

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G

Gulzar

08/16/23

5 out of 5

I like their support

I like their support. They are reachable on a single click of a button and they are very fast in responding. We get support even on wekeends. Support is what needed at times when we stuck. Apart from that it has all the features that are needed for me.

ME

Markus Ernsten

08/15/23

5 out of 5

First experiences with engagebay support

I'm not yet utilizing engagebay to its fullest but the support is excellent. All questions are answered very quick and to my full satisfaction.

PN

Paul Niederer

08/13/23

5 out of 5

Superb chat support!

Date of experience: August 14, 2023

SS

Stefano Saade

08/13/23

5 out of 5

Really quick and helpful

Date of experience: August 14, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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