9.2
SpotScore
EngageBay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your marketing and grow your business effortlessly.
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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan
EngageBay Reviews & Ratings
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Spotsaas Editor’s POV
EngageBay is a CRM built for startups and small to mid-sized businesses that need automation, workflows, email tracking, and marketing campaign management at a lower price point than enterprise platforms. The interface is straightforward—the kanban view for deal management is a practical feature that reduces clicks in your sales process. Pricing scales with team ...Read more
EngageBay pros and cons
Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.
Affordable and cost-effective, particularly appealing to startups and small businesses.
Includes CRM, sales, and marketing features typically found in higher-cost alternatives.
Easy to use and simple to navigate, benefiting non-technical users and small teams.
Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.
Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.
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Showing 131-140 out of 502
EB
Elijah Burns
01/08/24
Great service
Date of experience: January 09, 2024
LA
Lesley A. Rollo
01/07/24
Excellent Customer Service
EngageBay's customer service always goes the extra mile to ensure that my questions are answered. I always appreciate their attentiveness.
AW
Angie Walters
01/07/24
People don't know what they are missing…
People don't know what they are missing with Engagebay's CRM. It's the easiest to work with versus any other CRM I have used in the decades of using CRMs. Just fantastic and no fuss, no major setup or major fees to pay others in order to use it. It does what you want and I recommend it to absolutely everyone I can. Try it. You'll never go back!
E
Edwin
01/07/24
It is one of the most feature rich…
It is one of the most feature rich marketing toolkit available in the market that is pocket friendly. The day I started using this software I was very much impressed with all the features.
MO
Michelle Onofrey
01/04/24
Customer Service that ROCKS
I tried several times to get something to work and I couldn't get it figured out. I contacted their customer service via the chat and not only did I get in touch with someone quickly, they helped me fix my problem fast. So thankful!
P
Peter
01/04/24
Great product for small business
I've been using EngageBay for almost 3 years. It has a lot of features and is a great value for the money. The tools has all the features of much higher priced tools and they all work! The other thing is their Tech Support is Great. Fast Efficient, Can't ask for more.
AM
Amy McKay
01/04/24
Great service with Bob Smith on Chat
I got excellent service today with Engage Bay chat. Bob Smith helped me with quick easy answers to questions that I had. It's the best chat services I've ever used. I am also a big fan of Engage Bay and all the ways I can use it! A big thank you all around!
MO
Marketing Officer PNCsalesmark
01/04/24
Engagebay has a great customer service…
Engagebay has a great customer service and easy to deal with.
S
Sam
01/03/24
Great technical support
Great technical support. Charles is excellent.
LH
Leonie Hunt
01/03/24
Great value for Money - Every Business & Organisation needs EngageBay
I have used Engagebay for over three years now and like the features on offer. It is a great way for small businesses to start a database, and the Engagebay packages offer the ability to upgrade as the business needs to grow. It is good value for money for all the features.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].