8.4
Spot Score
Enchant Reviews in June 2026: User Ratings, Pros & Cons
Empowering non-techies, simplifying customer support.
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Starts from $15 / User / Month
Enchant Reviews & Ratings
Spotsaas Editor’s POV
Enchant is designed specifically for non-technical users, making it accessible for anyone needing support. However, its lack of agent features limits its use in traditional help desk environments.Read more
Enchant pros and cons
User-friendly for non-technical users
Integrated support tickets
Chat and voice communication
Quick customer onboarding
No features for support agents
Limited to customer use only
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Showing 51-60 out of 60
AU
Anonymous User
11/01/21
"Pleased with ease of use."
What do you like best about Enchant? I like the simplicity of the platform and the organization of its features. What do you dislike about Enchant?
AU
Anonymous User
10/29/21
"Excellent app - great price"
What do you like best about Enchant? Enchant has a straightforward interface and setup; we use it for managing customer enquiries and phone calls for multiple websites.
AU
Anonymous User
10/29/21
"Excellent app - great price"
What do you like best about Enchant? Enchant has a straightforward interface and setup; we use it for managing customer enquiries and phone calls for multiple websites.
BY
Ben Y
10/29/21
"Easy, feature-rich helpdesk software."
What do you like best about Enchant? It was important for my business to use a system familiar with my customers for support, so it had to be based upon email with no unnecessary interfaces or logins.
MR
Michael R
10/28/21
"Must-have solution for our business"
What do you like best about Enchant? We enjoy the ability to organize our customer service emails into work tickets which we can track and streamline to assist our clients better.
AU
Anonymous User
10/28/21
"Simple, organized and user friendly"
What do you like best about Enchant? I like that customer support is so responsive and quick to understand and help with my issues. AND that I can easily find and organize my previous threads with my customers.
BM
Bryn M
10/27/21
"What's not to like?"
What do you like best about Enchant? Simple, lightweight, a straightforward price plan, support is fantastic! We also utilize snoozed tickets a LOT - which saves us scrolling through endless tickets.
SF
Sean F
09/29/21
"Enchant: the perfect support inbox"
What do you like best about Enchant? Simple pricing w/ just the right features What do you dislike about Enchant?
DV
Dylan V
08/31/21
"Enchant is a complete and affordable customer support solution"
What do you like best about Enchant? All your brands and teams in one complete and affordable solution. What do you dislike about Enchant?
DV
Dylan V
08/31/21
"Enchant is a complete and affordable customer support solution"
What do you like best about Enchant? All your brands and teams in one complete and affordable solution. What do you dislike about Enchant?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].