Eden Workplace Reviews in May 2025: User Ratings, Pros & Cons

"Great for hybrid working"

What do you like best about Eden? Very user-friendly and easy to set up. The client services team was amazing during our onboarding. What do you dislike about Eden? We have car and parking spaces we can book as well. It would be great to have a better setup for these. What problems is Eden solving and how is that benefiting you? We have moved to a hybrid workplace and we use Eden for desk booking. It would be near impossible to manage on our own so it makes it a seamless transition.

"Gets the job done"

What do you like best about Eden? Eden workplace provides access to office space, transparency around seating, and safety features around Covid or any other guidelines the company follows. What do you dislike about Eden? I dislike that it is not intuitive. Also, I wish there were features that allowed you to post updates, and graphics that could push to all users or just those who are utilizing the app. Recommendations to others considering Eden: Eden is up and coming, and continues to move ...

"High quality platform, always improving"

What do you like best about Eden? Nice UI, continuously improved, great customer service and responsiveness, good array of services and options What do you dislike about Eden? Lack of customizability; there are some things (e.g., check-ins) that we don't use but we can't get rid of, so it's confusing to our users. What problems is Eden solving and how is that benefiting you? We use it for hoteling, for workplace services, and some of the visitor management tools. It's nice to have many ...

"High quality platform, always improving"

What do you like best about Eden? Nice UI, continuously improved, great customer service and responsiveness, good array of services and options What do you dislike about Eden? Lack of customizability; there are some things (e.g., check-ins) that we don't use but we can't get rid of, so it's confusing to our users. What problems is Eden solving and how is that benefiting you? We use it for hoteling, for workplace services, and some of the visitor management tools. It's nice to have many ...

"The Eden platform is critical to the safe reopening and function of our office."

What do you like best about Eden? The simplicity of the platform and the design promotes efficiency. The client support is really great too and closely connected to the solutions engineers. What do you dislike about Eden? Not much to think of. All issues with the platform that have come up have been resolved before I get around to asking. When an issue has come up, the problem does not inhibit the function of the platform as a whole. Recommendations to others considering Eden: I would ...

"Would recommend Eden's software to any company looking to streamline their portfolio"

What do you like best about Eden? - Eden's software is able to be a one-stop-shop for all of our spaces. It can house important documents, audits, and any space/building-specific information that we want to keep track of. The best part of the platform is that we can somewhat streamline our maintenance tasks by using the work-orders function. This function allows us to track maintenance and maintain all of our 400+ locations, globally. Prior to Eden, we used multiple software application to ...

"Great tool for Workplace"

What do you like best about Eden? The marketplace/project request tools - you can get quotes from several vendors all in one place. What do you dislike about Eden? Invoicing/Service Record - it's not thorough enough, it does not provide a full breakdown of services. Recommendations to others considering Eden: Definitely give them feedback on the product as you're using the product. Eden seriously values customer input and always uses it when making changes or improvements to their ...

"The Ultimate Experience"

What do you like best about Eden? Eden is an inclusive platform that makes my job as a workplace manager, incredibly easy by allowing me to multi-task at incredibly efficient levels. What do you dislike about Eden? As the world moves towards a mobile-first environment, I hope that Eden maintains its innovative approach and create a replica product that could be used on smaller scale devices. What problems is Eden solving and how is that benefiting you? I'm currently hoping to decrease our ...

"Handy and Useful for office requests"

What do you like best about Eden? It is very user friendly and simple to use What do you dislike about Eden? I can't think of a dislike. Having to learn a new system I guess but it was easy Recommendations to others considering Eden: Meets our needs and easy to use What problems is Eden solving and how is that benefiting you? I've used it mostly for office requests and admin stuff. If I forget my access badge I can submit a hivy request and have a replacement at my desk quickly

"Handy and Useful for office requests"

What do you like best about Eden? It is very user friendly and simple to use What do you dislike about Eden? I can't think of a dislike. Having to learn a new system I guess but it was easy Recommendations to others considering Eden: Meets our needs and easy to use What problems is Eden solving and how is that benefiting you? I've used it mostly for office requests and admin stuff. If I forget my access badge I can submit a hivy request and have a replacement at my desk quickly