DusuPay Reviews in July 2025: User Ratings, Pros & Cons

Dusupay team is very responsive and fast

I got in touch with dusupay few weeks ago but their service delivery has been outstanding so far. Their legal team is up to the task and general service is as fast as the speed of lightening

Very good

Very good, I am satisfied

Withdrawals are taking too much time

Withdrawals are taking too much time

hard to get customer care people

hard to get customer care people, i had to find the office.

Dusupay did NOT complete my transaction…

Dusupay did NOT complete my transaction and took over 30 days to respond to my query.... Still following on my re-fund.

I have sent an email for a week now and…

I have sent an email for a week now and never received any response. It's better you put an instant chat support on your website so that users can get answers to their problems without waiting for so long.

Help with merchant ID

Hello, thank God and am glad for this review, I tried contacting customer service severally via email of my difficulty signing into my account wanted to get my customer ID but no response whatsoever and was wondering what was going ion till date I haven't received any and still having difficulty getting my merchant ID thanks please if this could be resolved for me was to use it for my online store thanks Miram

You are good at creating account for…

You are good at creating account for new members, but you don't have a working support. The account that I opened that I can use for payment gateway and you counting me as one of your active customers. No follow up, no account officer, nothing.I need Merchant ID and Security MacKey from you to integrate it my e-commerce website and you couldn't provide it.Left to me you are not relevant.Thanks.

I sent a message requesting information…

I sent a message requesting information and how to get the API. That was mud 2019 till date nothing. No reply even filled the contact form nothing also.

It's quite useless

It's quite useless