9.0
SpotScore

Duda Reviews in September 2026: User Ratings, Pros & Cons
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Duda Reviews & Ratings
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Spotsaas Editor’s POV
Duda has firmly established itself as a standout solution in the competitive website-building landscape, especially for agencies, freelancers, and business owners seeking an efficient, user-friendly, and highly functional platform. Users rave about its intuitive drag-and-drop editor and robust feature set, including dynamic pages, extensive templates, integrated ...Read more
Duda pros and cons
Interface is accessible to both beginners and professional web designers.
Drag-and-drop editor with customizable templates and dynamic pages speeds up site creation.
Customer support team is responsive and knowledgeable, frequently cited above competitors.
Integrates with Zapier, Airtable, and Excel for automation and dynamic content.
Flex sections and advanced features have a steep learning curve for less experienced users.
Occasional glitches in the editor, such as inconsistencies in spacing, bugs, or unexpected crashes while editing.
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Showing 261-270 out of 528
SP
Silvio Pereira
08/18/21
Very caring attendant
Very caring attendant and dedicated to helping with my difficulty
V
Vicente
08/13/21
Smoothly builds websites
PROS: It works fast and is easy to use. Their support team is also very polite. CONS: There are still some features missing, but overall it's great.
PP
Philip P
08/12/21
"Software & Customer Service is second to none!"
What do you like best about Duda? Duda's customer service is the best of the companies I have used. I have transitioned many of my customers from Shopify &SquareSpace due to their ease of use! What do you dislike about Duda? I have not run into any downsides as of yet. If I ever have a question, their customer service is highly responsive and always solves my issues. What problems is Duda solving and how is that benefiting you? Many customers had a website built in WordPress. They are ...
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KB
Kelly B
08/05/21
"Duda Review"
What do you like best about Duda? I love the support system. Not only do I get quick answers to my questions, but the support team is also willing to jump in and make changes all while guiding me on how to fix issues if they happen again. What do you dislike about Duda? I wish that we were given clearer timelines on upcoming tools, apps, and updates. I don't like telling a client that something is coming soon with no timeline. i have been stuck in a spot a few times now selling what's ...
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KM
Kristin Miller
08/04/21
Thrilled with DUDA!
I know very little about website development, but thanks to Duda and their FANTASTIC help desk team I have been able to create a beautiful site that is also functional. I had pretty sites with other software but could never get them to work or had zero to terrible customer service when I had an issue. Duda is making my business profitable again! And Jairo at Customer Support is just FABULOUS! When it was urgent he just went into my site and quickly fixed it. Then later explained what I had ...
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KM
Kristin M
08/02/21
"My third website in 2 months - THANKFUL that I FINALLY found Duda!"
What do you like best about Duda? The intuitiveness of the program - ease of use and knowledgeable and fast to respond helpdesk. What do you dislike about Duda? I have zero dislikes with this service that I've been using for a few weeks. What problems is Duda solving and how is that benefiting you? NOW finally have a website that takes orders for meals to go days in advance. It looks professional and is fully functional!
JC
Josh Crouch
07/30/21
I love the Duda platform
I love the Duda platform. Designing sites is incredibly easy and the sites convert VERY well! Clients love them and the best part is the customer service team absolutely rocks!
BL
Benjamin L
07/16/21
"The perfect website CMS"
What do you like best about Duda? Duda as CMS allows both absolute website beginners and professionals to build and maintain websites with ease. They come with superb customer service, which I'm not sure I have experienced in that way before. No matter the case, the response always comes within a day. Also, Duda continuously develops the tool further with new features and apps about every week. They closely listen to what the community is asking for and develop accordingly. We now have ...
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RS
Rob S
07/16/21
"Customer Service is Knowledgeable and Excellent"
What do you like best about Duda? I had some trouble publishing my first website built on Duda. After trying everything I could find on all their help information, I finally called in and the CS agent, Paola, was not only very knowledgeable about Duda, but also about GoDaddy, my registrar. She was able to coach me through every step. As it turned out, I did everything correctly, but the site still wouldn't publish. Paola knew what to do, she discovered that another marketing agency had ...
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LB
La Bogne
06/24/21
Excellent customer support
Excellent customer support. Needs whitelable branded help files section., not multiscreen.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].