NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

8.4

Spot Score

DropThought - Employee Engagement Software

DropThought Reviews in June 2026: User Ratings, Pros & Cons

Capture customer feedback and drive success!

4.4

Add to compare

DropThought offers custom pricing plan

Get Pricing Details

DropThought Reviews & Ratings

4.4

Very Good

Based on 4 ratings & 70 reviews

Rating Distribution

Excellent

(49)

Very Good

(21)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

DropThought is a powerful tool for collecting and analyzing customer feedback across multiple channels. Its advanced analytics and user-friendly dashboard make it suitable for small to medium-sized businesses.Read more

DropThought pros and cons

  • Multi-channel feedback collection

  • Advanced text analytics

  • User-friendly dashboard

  • Supports various business sizes

  • Limited survey customization

  • May require training

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 61-70 out of 70

KU

Karthik U

09/12/22

4 out of 5

"Supportive work space"

What do you like best about dropthought? Dropthough helps to identify areas to be improved in my daily work life, which makes me more effective and productive in my work What do you dislike about dropthought? It will be better if we get any notification through email or to a mobile number to check the responses What problems is dropthought solving and how is that benefiting you? Helps to reach the prospect who missed out unknowingly and convert them into potential business which makes our ...

Read more

KU

Karthik U

09/12/22

4 out of 5

"Supportive work space"

What do you like best about dropthought? Dropthough helps to identify areas to be improved in my daily work life, which makes me more effective and productive in my work What do you dislike about dropthought? It will be better if we get any notification through email or to a mobile number to check the responses What problems is dropthought solving and how is that benefiting you? Helps to reach the prospect who missed out unknowingly and convert them into potential business which makes our ...

Read more

HN

Harie N

09/12/22

4.5 out of 5

"Intuitive features add more value to Dropthought's customers"

What do you like best about dropthought? Dropthought has a clean user interface and user experience. It has distinct functionalities which its competitors do not have. There is no need for assistance in understanding features/functionalities. What do you dislike about dropthought? DT has numerous APIs; it could have been more organized to identify the suitable API per our requirement. What problems is dropthought solving and how is that benefiting you? On our new UI/UX, we had to ask for ...

Read more

KH

Kelsey H

09/08/22

5 out of 5

"Guest Experience Survey"

What do you like best about dropthought? The surveys are very indepth and help us obtain love feedback. We have been able to hear directly from staff and guests about their experiences this season. The dropthougth team is also very helpful and answer all questions in a timely manner. What do you dislike about dropthought? There are several advantages of Dropthought. Learning all of it, can be very overwhelming What problems is dropthought solving and how is that benefiting you? Live ...

Read more

LZ

Lindsey Z

09/01/22

5 out of 5

"Dropthought has been helpful, attentive and innovative rolling out with our operation."

What do you like best about dropthought? I really like how helpful the Dropthought team has been as we continue to roll out the software. They are constantly reaching out asking if we need help, offering insight to how other teams may be utilizing the software and are willing to work with us to solve how to best use the software within our operation. What do you dislike about dropthought? With Dropthought being a newer company, I am looking forward to seeing additional use cases throughout ...

Read more

AU

Anonymous User

08/25/22

4 out of 5

"Fulfills the Requirements."

What do you like best about dropthought? UI Design is smooth and intuitive.Publishing of survey is very easy to understand and the tracking features do the job. What do you dislike about dropthought? Some parts are not user friendly.Setting up triggers is very time consuming every time. What problems is dropthought solving and how is that benefiting you? It's helping us to smoothly create surveys and track the responses efficiently. Feedback from large samples is collected in an orderly and ...

Read more

VV

viren v

08/25/22

5 out of 5

"Quintessential for great service."

What do you like best about dropthought? It gives the best Interoperability and provides ease of information flow. Enables us to look deeply into the service-related issues. What do you dislike about dropthought? I have not yet used a mobile phone application but would like to use one too. What problems is dropthought solving and how is that benefiting you? Dropthought has helped me reach out to the masses and my investors for there valuable feedbacks.

AS

Abilash S

08/25/22

5 out of 5

"Dropthought Review"

What do you like best about dropthought? The way data is presented, which makes it very easy to understand where we stand. What do you dislike about dropthought? Certain times it is confusing upon the number of clients who have given a review, it would be easy if there's a separate counter for the same What problems is dropthought solving and how is that benefiting you? It is solving the problem of quality assessment directly from the customer, it helps us by identifying our weak spots and ...

Read more

AU

Anonymous User

08/25/22

4 out of 5

"Fulfills the Requirements."

What do you like best about dropthought? UI Design is smooth and intuitive.Publishing of survey is very easy to understand and the tracking features do the job. What do you dislike about dropthought? Some parts are not user friendly.Setting up triggers is very time consuming every time. What problems is dropthought solving and how is that benefiting you? It's helping us to smoothly create surveys and track the responses efficiently. Feedback from large samples is collected in an orderly and ...

Read more

SS

Shadab S

02/27/20

4.5 out of 5

"Exellent platform for Customer experience management!"

What do you like best about dropthought? DT has a very user friendly interface. It makes collection and analysis of data really easy to understand. The dashboards are easy to understand and offer great insights. We have also used it to track instant feedback on multiple mediums and it always delivers great results. What do you dislike about dropthought? They can add mobile app to complement the product. What problems is dropthought solving and how is that benefiting you? Before using DT, we ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.